Nick Jones

Nick Jones
Technician
Reviews: 29
Average: 5.00 stars
Nick Jones has received 29 reviews, averaging 5.00 Stars:
1 2 3 4 5

Nick Jones's Bio:

Nick is a Colorado native, born and raised in Broomfield. In his free time he enjoys playing golf, baseball and other sports. Nick takes a great amount of pride in his work, and will make sure it's done right.

Review:

Nick professional and knowledgeable.

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Service Provided:
Garage Door Opener Repair

Review:

From the first call to a resolved situation was less than 6 hours. Both the person answering the phone and Nick who repaired our Garage Door were empathetic, professional, and efficient. 3 qualities I appreciate in a customer service company. We will call you first if we have any additional problems.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Nick did a great job replacing our springs and bearings. Thanks for a quick repair.

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A Response from: Tyler & Anna Hockman

Thank you, Robert!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was impressed with the service I received. I received a timely appointment and the technician was on time. The technician was courteous, friendly and knowledgeable. He thoroughly examined the door and made all necessary repairs in a timely manner. You have a good website that was helpful in choosing your company. Your truck was clean, well maintained and stocked. I would use your services again and recommend your company to anyone needing garage door repairs. Tim Sagen

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great service once again!

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A Response from: Tyler & Anna Hockman

So glad we could help, Michael!

Service Provided:
Garage Door Repair

Review:

Nick was very professional and knowledgeable. Easy to talk with and stayed until everything was exactly right. Thanks Nick!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great service and reasonably priced.

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A Response from: Tyler & Anna Hockman

Thank you, Ann! Call us anytime

Service Provided:
Garage Door Repair

Review:

Fast service. Friendly competent service person.

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A Response from: Tyler & Anna Hockman

Thank you John! Glad we could help

Service Provided:
Garage Door Opener Repair

Review:

Nick was great! He showed up right on time and was able to quickly diagnose and offer a solution. He was upfront with the pricing and was able to quickly repair the broken springs. He also stayed to make sure it was working and when there was another small issue he was able to offer a solution and repair that as well. Great service.

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A Response from: Tyler & Anna Hockman

Ally we are so glad Nick was able to get your door running smoothly again! Call us anytime

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

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A Response from: Tyler & Anna Hockman

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Outstanding Service call today! Despite weather conditions still arrived when requested. Assessed damaged door, provided recommendations that were clear and concise to include options. Precision tech, Nick Jones, was awesome in providing options, and allowed us to make well informed decision for the way forward. Looking forward to installation of upgrades to our 12 year old doors. Great job! Greatly appreciate military discount!

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A Response from: Tyler & Anna Hockman

So glad we were able to help, Robert! We can't wait to see your new door!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Nick arrived early. Got straight to work, explained our options including the cost of a new door. We bought a new door. Nick is knowledgeable and friendly. A valuable employee for Precision door. A real professional.

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

Nick showed apologizing for being late, but appointment was scheduled between noon and two, and he showed up at 1:15. He got right to work evaluating the damage from the door closing on our truck. Nick repaired the damage with a new opener arm and two new struts. He adjusted the down force that apparently was the cause of the door striking the truck. Nick also made some adjustments to the door’s alignment and rollers. Nick was friendly and courteous while explaining our options. Work was done in a timely and efficient manner. Thank you.

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A Response from: Tyler & Anna Hockman

Erin thank you so much for giving us a call! Glad we could help

Service Provided:
Garage Door Repair

Product:
Opener

Review:

nice guy, worked quickly and efficiently. Came out the same day and got the work done! thank you!

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Precision set expectations up front starting with the phone call describing the (likely) problem, possible fixes needed, and approximate costs. The tech (Nick) was scheduled for a few hours later, was timely in arrival and was very thorough in his work, including subtle details that mattered for better functioning of the opener. (Another company previously installed mismatched springs they had on hand despite my concern, and their springs failed years sooner than expected.)

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A Response from: Tyler & Anna Hockman

So happy to hear it, Keith! Call us anytime

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision really knows customer service, Nick and Brendan were awesome and did a great job of repairing our door and doing a few other things that were needed. Don't call anyone else like I did the first time and got burned. You guys run a Great business!!! Thanks for getting us back up and running!!

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A Response from: Tyler & Anna Hockman

Thank you so much, Greg! We are so glad you called, Merry Christmas!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 12/08/2020
Garage Door Repair
,
Review:

I had a broken spring...nothing to terrible. I called and they were at my home in less than 2 hours. The installer knew what he was doing and was very professional. He answered all my questions and even gave me a quote for some new insulated doors that I'm looking at getting for my shop. Customer service like this is few and far between these days! Thank you so much for all you did. I absolutley recommend them to anyone looking for new doors or just a fix. The price was fair as well.

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A Response from: Tyler & Anna Hockman

Steve we so appreciate your recommendation! Thank you so much for the kinds words, call us anytime!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The whole experience with Precision was great! They were professional, quick to respond, and their technician was very knowledgeable. Nick worked through all the possible problems and explained how everything worked. We will call them again if we have problems in the future.

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A Response from: Tyler & Anna Hockman

We are so happy we could help, Elaine! Thanks so much for giving us a call!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Nick was awesome. He arrived, diagnosed the problem, explained to me what needed to be done, and had it fixed all in about an hour. Highly recommend.

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A Response from: Tyler & Anna Hockman

Thank you so much for the recommendation, Jacob!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I readily give a five-star rating. When you encounter a problem with a garage door, chances are you need a remedy quickly. Such was my case. A quick call and the tech was basically on his way. A short time later, all was well. Just one experience, but I would recommend them. Thanks to Precision.

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A Response from: Tyler & Anna Hockman

We are so glad we were able to help you, Steve! Call us anytime

Service Provided:
Garage Door Repair

Review:

Nick was great & they came out same day. Solved my problems & now I want a new insulated door-soon:)

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A Response from: Tyler & Anna Hockman

So happy to hear that, David! You are going to *LOVE* having an insulated door for this winter! Call us anytime with questions!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I recently moved into a new home and the garage door was noisy and had an alarming "shimmy" as it operated. I found Precision Garage Door via a Google search and was pleased they were able to offer same day service. The technician, Nick, was friendly and knowledgeable. He suggested what should be fixed right away but didn't "hard sell" me on repairs that could wait. I would definitely recommend them and will be calling them back when I'm ready for further garage door service.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Nick Jones was excellent! He called right before my appointment time and said he was on the way. Arrived promptly and was very pleasant. He explained what he was going to do and delivered in a quick and efficient manner. He also inspected my Garage door/hardware and explained what I may need to do in the near future to maintain the door and get the best out of it. Excellent service! Will use Precision again!

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A Response from: Tyler & Anna Hockman

So glad we were able to help, Tim! Thank you so much for giving us a call and a great recommendation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision to the rescue. Was able to schedule an appointment on Saturday for MONDAY! The tech was timely and presented the options. Very knowledgeable and helpful since as a landlord, I am a couple of states away. Will use them again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

on time and great work.

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A Response from: Tyler & Anna Hockman

Thank you Thomas!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great job and service. Representative was knowledgeable and a pleasure to work with

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A Response from: Tyler & Anna Hockman

Glad to hear it, Cathy! Happy New Year!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Nick was on time, very friendly and knowledgeable. He completed the job in a timely manner and explained what was done very well. I will highly recommend Precision to anyone that needs garage door work. Thank you!!

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A Response from: Anna

So wonderful to hear that, Cartha! Thank you for giving us a call!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service! They arrived bright and early and even replaced the wheels on the door, I would recommend them!

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A Response from: Anna

Thank you so much for the kind review, Victoria! So glad we could help.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Nick showed up on time, is very professional and knowledgeable. Highly recommend this company.

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A Response from: Anna

We love to hear that, Neil! Nick does a wonderful job.

Service Provided:
Garage Door Repair

Product:
Rollers

Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1418 E Magnolia St
Unit B

Fort Collins, CO 80524
Precision Garage Door of Loveland
Office: (970) 541-2623
2187 E. 11th Street
Loveland, CO 80537