Read what people are saying
about Precision Garage Door in:

Loveland, CO

Precision Garage Door of Fort Collins
has received 38 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

They did an excellent & professional job. Recommend them highly

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A Response from: Tyler & Anna Hockman

Thank you, Stephen! We so appreciate your recommendation, call us anytime!

Brendan Prevost Service Provided:
Garage Door Opener Install

Technician: Brendan Prevost
Review:

Service person was prompt, courteous, knowledgeable, and professional. This was just a repair estimate but I will feel comfortable moving forward once the estimate is complete.

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

Colton was so professional and kind. He explained everything to me about what he found during inspection and did the repairs and install in no time. I will be calling on him again down the road. Very nice experience.

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A Response from: Tyler & Anna Hockman

Joyce we are so glad you gave us a call! Colton is such a wonderful asset to our team, call us anytime!

Colton Deeney Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Technician: Colton Deeney
Review:

The technician came to our house within 2 hours. He correctly diagnosed the problem with the door and the existing opener and fixed it cost efficiently over the course of the afternoon. I also had him replace the garage door opener with a new one that worked properly. Definitely please with the professionalism and expertise with which the job was completed.

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A Response from: Tyler & Anna Hockman

We are so happy we could get your door running smoothly again, Paul! Call us anytime

William Fletcher Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: William Fletcher
Review:

Brandon Prevost came up today to repair our garage door. We just called yesterday and they were here this morning. He was very friendly, courteous and knowledgeable. He repaired what was necessary and made suggestions for future work which we definitely will be sticking with Precision Garage Door. He is a great technician. Thanks for the quality work.

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Brendan Prevost
Review:

Colton was a pleasure to work with. He was on time, professional, and very friendly. He initially looked over the entire door, explained the different parts and operation, and then provided three options for repair. He repaired the door with the parts that we discussed in a very timely manner. After the repairs were made, he explained what was completed and future maintenance. Great service and highly recommended. Mike W.

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Colton Deeney Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Colton Deeney
Review:

Listen, I had estimates taken for the new springs for my garage door. I had A1 Garage Door out to do the work, and over the phone they quoted me one price and when they came out for the work, they raised the price X3. I then contacted Precision Garage Door and was treated like valued customer. They also quoted me over the phone a range but were honest and did the job for the quoted price. Their technician [ Scott] was very personable and thorough. He looked over our door and let us know that we may need some more work but did not push. I will call Precision for all of my work going forward. Thanks Scott!

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Brendan Prevost Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brendan Prevost
Review:

You not only met but exceeded this customers expectations My garage door would not open, called 2 places, no one got back to me, called Precision and within 2 hours someone came out and fixed the problem at a very reasonable price. Professional and very friendly, Brendan was the tech that came out and he was outstanding. So much so I will request him for any future repairs I give 10 stars if I could

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Brendan Prevost
Review:

Colton was great. He diagnosed the issue and worked with us to decide on the best product for our needs. He was on time, very professional and courteous.

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A Response from: Tyler & Anna Hockman

So happy we could help, Connie!

Colton Deeney Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Colton Deeney
Review:

Great experience from the initial phone call to the prompt completion of service!! Huge thank you to Brendan for his excellent work. We would highly recommend Precision to anyone without hesitation!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind recommendation! Call us anytime.

Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

I feel ripped off. I contacted Precision inquiring about service and rates. I told them I had a Guardian opener less than 6 years old. I had talked to Guardian about my problem and they told me it was the logic/circuit board and gave me an email address to order a new one. Precision told me their service person had everything necessary on his truck and I didn’t need to order it. The service person came, told me it was the circuit board, which I had told him when he arrived, told me he didn’t have one and that it would need to be ordered, it would be $65 for the call and he’d come back when it came. I told him that that wasn’t fair. I already knew it was the circuit board and they told me not to order it, that they had one. Now I’d have to double pay. The service person told me he wouldn’t charge me for the second service call. Six days later the circuit board came in and the service person came back. He did a great job installing it and it worked great. The charge was another $75! I asked about what he’d said about no service charge the second time and he said this was labor charge. I asked him if it would have been $65 plus $75 if he hadn’t given me “service” for free and he said yes. So BEWARE. That’s $140 for a trip out with no purchase of parts. I paid another $56 for the circuit board directly from the manufacturer. So that’s $196 to replace a $48 part that was easy to install.

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A Response from: Anna Hockman

Hi Dana, Thank you so much for taking the time to speak with me today and explain the situation further. We do our best to carry every part needed for a basic repair on our trucks, such as springs, bearings, rollers, cables and openers. Circuit boards cover such a wide variety of opener brands and models that it would be impossible to carry them all on our vehicles at any given time. I am so sorry if you were told otherwise and will address that issue. The $65 service fee is our charge to drive out to the home, complete a 25 point safety inspection of the door and diagnose the issue. After our technician has completed a full inspection, they then discuss any concerns about your door with you before agreeing to the work you would like to have done. Because we had to wait for your circuit board to arrive and could not do the repair same day as you had anticipated, we waived the service fee for the return call to complete the work. When our technician came out the second time to install the circuit board for you, he charged a $75 labor fee for the work that he was doing on your garage. I apologize again for any miscommunications we may have had and my offer still stands to refund your $65 service fee as a sign of goodwill if you decide you would like to do that. It was a pleasure speaking with you, thank you again for taking the time to return my call today.

Brendan Prevost Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Brendan Prevost
Review:

From the first call to a resolved situation was less than 6 hours. Both the person answering the phone and Nick who repaired our Garage Door were empathetic, professional, and efficient. 3 qualities I appreciate in a customer service company. We will call you first if we have any additional problems.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called precision yesterday and had an appointment the next day. Brandan the installer did an amazing job explained everything good company 5 stars.

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Brendan Prevost Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Brendan Prevost
Review:

Great service once again!

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A Response from: Tyler & Anna Hockman

So glad we could help, Michael!

Service Provided:
Garage Door Repair

Review:

Cheerful and courteous service person. I have a garage double door which has one long enclosed main spring. That spring broke. I called them late on a Sunday night and they arrived the next day at noon. The price was higher than I expected. However, it works well and I now have have an easier system to service with a two spring system. It took about 2 hours to replace everything.

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brendan Prevost
Review:

The young man who did my repairs was very good and had exceptional people skills as well as knowledge or his job

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

Wow, was I impressed with your service. I had been looking for a trustworthy company. I have friends who have had horror experiences with garage door repair people. The appointment was quick, not weeks out. The repairman was on time. He overlooked the junk in the garage as I was trying to move and could not get the garage door up. He showed us the little safety feature to get the door up without the lifter working. I was able to move my stuff out of the garage. The landlord can now deal with repairing or replacing the very old garage door lifter. Oh, the repairman(sorry, I think his name is Brandon) did a thorough inspection and writeup. Super great guy, very, very professional. What a positive experience in the middle of a moving out mess. Moving is drama enough by itself. THANK YOU, THANK YOU!!!

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

Fast service. Friendly competent service person.

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A Response from: Tyler & Anna Hockman

Thank you John! Glad we could help

Service Provided:
Garage Door Opener Repair

Review:

Every thing was quick and easy from the first phone call to the repair. I would recommend their services Martin

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A Response from: Tyler & Anna Hockman

Thanks so much, Martin!

William Fletcher Service Provided:
Garage Door Repair

Product:
Rollers

Technician: William Fletcher
Review:

I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

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A Response from: Tyler & Anna Hockman

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We're new to Loveland so we chose Precision because of the good comments submitted by other customers. Brendan, the technician showed up on time. Nice personality. Quickly discovered the problem and fixed it. Did an inspection of the garage door. Also lubed the door hinges. Reasonably priced.

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A Response from: Tyler & Anna Hockman

Rick we are glad you gave us a call! Thanks so much for the kind review, and for trusting us with your home

Brendan Prevost Service Provided:
Garage Door Opener Repair

Technician: Brendan Prevost
Review:

Incredible. Going to work today and noticed garage door spring was broken great. Went on line found precision read reviews sounds great. Called scheduled an appointment for the morning. Guess what never showed. Called back said forget it I will go with someone else. Had it scheduled with their competitor. Their manager called apologizing for the mistake said they would take care of it for no charge. I said “What”. Are you kidding me. This is Absolutely The best service I have ever experienced. I Will recommend this company to everyone I know. Service tech showed up very apologetic saying they were sorry and would take care of the issue. Awesome. Very professional. I really appreciate you all! God Bless. Josh

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A Response from: Tyler & Anna Hockman

Josh, we are so sorry about the scheduling confusion and so grateful you gave us the chance to make it right with you! Thank you so much for your understanding, and the kind review. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Courteous, polite. Explained everything very well. Love the same day service. Love the repeat customer discount. Tyler was awesome!!

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Tyler Hockman Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Tyler Hockman
Review:

I readily give a five-star rating. When you encounter a problem with a garage door, chances are you need a remedy quickly. Such was my case. A quick call and the tech was basically on his way. A short time later, all was well. Just one experience, but I would recommend them. Thanks to Precision.

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A Response from: Tyler & Anna Hockman

We are so glad we were able to help you, Steve! Call us anytime

Service Provided:
Garage Door Repair

Review:

These folks know what customer service is. Were at my house within an hour of my call. Shawn had my garage door opener running smoothly in about 20 minutes. Precision will always be my first call should I have any issues going forward.

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Service Provided:
Garage Door Opener Repair

Review:

We’ve had issues with our garage doors for a while and finally decided to give Preciaion a try. We chose them because they were responsive the same day of our call and a warranted their work. The technician was knowledgeable and took very good care of our needs. We are pleased with Precision and would definitely recommend them.

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Service Provided:
Garage Door Repair

Review:

Sean was awesome. Showed up on time and did great work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

William was on time for the appointment. Very personable. He inspected our garage door (all parts) and explained some additional items that needed attention (some needed attention now and others would need attention in the future). He explained everything and the different prices and warranties depending on what we wanted done now. We were very impressed and he finished the job in an hour. We would recommend Precision Garage Door Repair to anyone that needs a job well done!!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind review! It is so important to us to hire and train honest technicians, who only recommend what is truly needed. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Called for a broken spring. Scheduled appointment that day. Repair person called and said he could be earlier than scheduled. Repaired and improved garage door. Explained all work that he could/ would do before he started. Done in an hour. Very friendly. Good solid work

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A Response from: Tyler & Anna Hockman

So glad Shawn was able to help!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service and installation. Shawn was professional and ensured our opener inside the cars worked as well before leaving. Precision will be our “go to” company from here on out. I have also told my kids about you, who will be calling you soon as their door too is on its way out. Thanks for taking care of us.

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A Response from: Tyler & Anna Hockman

Larry, thank you so much for the kind words! As a local business, word of mouth is invaluable to us and we are so grateful to you for sharing our name. Stay safe out there, and call us anytime.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Next Page
Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524