Read what people are saying
about Precision Garage Door in:

Loveland, CO

Precision Garage Door of Fort Collins
has received 52 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Garage door was damaged around 11:15am. Colton showed up around 1:30pm and got the door functioning safely by 2:15pm. Great service, polite and efficient. Panel needs to be ordered and replaced, but door is functioning as it should until panal arrives.

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Colton Deeney Service Provided:
Garage Door Repair

Technician: Colton Deeney
Review:

There are several reasons why this business is highly rated. Your receptionist was helpful and courteous. The service technician, Brendan, has actually repaired both of our garage doors now. In both situations, he was punctual and very professional. He quickly assessed our needs and explained what needed to happen. Brendan worked diligently in the freezing cold to get the job done. We now have 2 doors that work nicely and we couldn't be happier!! Thank you all!!

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

Excellent service! I had been 'trapped' as my garage door only opened partially. When I called on Monday I had an appointment that afternoon with Brendan. I received an email with a picture of all the Technicians for safety reasons. He arrived on time. We went into the garage so I could show him the board that split. He advised it would take about 10 minutes to do an evaluation. It was an old door and made a LOT of noise. We went through the list and I decided to get a new door, opener, etc to protect me and my car. He came the next day and spent 5+ hours in 24 degree temps, always with a smile! Cleaned everything up. He showed me what I needed to know. still smiling! I got my detailed invoice, warranties, and evaluation when I opened my email the next day. Excellent service from beginning to end. No wonder Precision has an A+ rating with the BBB. Thank you!

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Brendan Prevost Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brendan Prevost
Review:

Brendan did a great job. Excellent customer service.

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Brendan Prevost Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brendan Prevost
Review:

William Fletcher did a great job. Knowledgeable! He knew what he was doing! Explained everything! Works great! I enjoyed talking with him. Thx

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William Fletcher Service Provided:
Garage Door Repair

Technician: William Fletcher
Review:

Eric in Loveland: Agent was great who came out and was very thorough and explained everything in detail on what would be needed to maintain my garage in the future. Had multiple things done and they came out the same day and were prepared to fix everything on the spot. Work took about 3-4 hours and everything works great now. He did not push things, he just explained what would be needed to maintain and what he also thought minimum would be to fix problems. He made suggestions and I picked all the ones he felt needed attention.

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Colton Deeney Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Colton Deeney
Review:

Colton has serviced our garage doors before, so I knew from the start when he came by this morning, my garage door would be expertly fixed and repairs done quickly. I was not disappointed! Very professional service, and for a reasonable price!

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Colton Deeney Service Provided:
Garage Door Repair

Technician: Colton Deeney
Review:

Your team member, Brett Werner, did a fantastic job on fixing the springs and other worn parts on our garage door. He was courteous and respectful. He was very knowledgeable and was very efficient getting the job finished. Thanks Brett!

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Brett Werner Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brett Werner
Review:

Garage door, installed by Precision in 2019, was not working properly. Colton was here within an hour and fixed the problem and ran the inspection. A wire connection had come loose. Colton was just excellent, courteous, personable and obviously knowledgeable in this area. Thanks, Colton, for a great experience!

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Colton Deeney Service Provided:
Garage Door Opener Repair

Technician: Colton Deeney
Review:

Thank you so much precision you did a great job on my garage door William did a fantastic job and my garage door he made it just like new everything he did was wonderful I can’t say thank you enough for everything he did for me

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William Fletcher Service Provided:
Garage Door Repair

Product:
Springs

Technician: William Fletcher
Review:

Service was on time and the repair was done to my satisfaction. Highly recommended for any garage door repair.

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brendan Prevost
Review:

Coulton was early, done in less than 2 hours, whole system checked, succinct quote with detailed data, installed new opener, Physical controls new, tested, and left, paid in full. I am delighted. And, Coulton, thanks for your service.

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Colton Deeney Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Colton Deeney
Review:

Chose Precision based on ads. William was dispatched for the job and did excellent work. He explained what needed to be done and made sure to answer all of the questions that I asked. Before starting reviewed what he was going to do, and the cost. Very professional with communication and the work that was done. Highly recommend the company.

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William Fletcher Service Provided:
Garage Door Repair

Product:
Rollers

Technician: William Fletcher
Review:

The repair man was courteous and called to let me know he was on his way. He promptly explained what he would do and then performed an inspection of my situation. I was then given a complete breakdown of the problems and the options I had for repair. He performed the work in a short period of time reflecting his expertise in the work and I'm very happy with my like new door and 5-year warranty. I would recommend Precision to all my friends.

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A Response from: Tyler & Anna Hockman

Brett is an excellent technician, we're lucky to have him! Thank you so much for your kind recommendation

Brett Werner Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brett Werner
Review:

They did an excellent & professional job. Recommend them highly

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A Response from: Tyler & Anna Hockman

Thank you, Stephen! We so appreciate your recommendation, call us anytime!

Brendan Prevost Service Provided:
Garage Door Opener Install

Technician: Brendan Prevost
Review:

Service person was prompt, courteous, knowledgeable, and professional. This was just a repair estimate but I will feel comfortable moving forward once the estimate is complete.

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

Colton was so professional and kind. He explained everything to me about what he found during inspection and did the repairs and install in no time. I will be calling on him again down the road. Very nice experience.

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A Response from: Tyler & Anna Hockman

Joyce we are so glad you gave us a call! Colton is such a wonderful asset to our team, call us anytime!

Colton Deeney Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Technician: Colton Deeney
Review:

The technician came to our house within 2 hours. He correctly diagnosed the problem with the door and the existing opener and fixed it cost efficiently over the course of the afternoon. I also had him replace the garage door opener with a new one that worked properly. Definitely please with the professionalism and expertise with which the job was completed.

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A Response from: Tyler & Anna Hockman

We are so happy we could get your door running smoothly again, Paul! Call us anytime

William Fletcher Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: William Fletcher
Review:

Brandon Prevost came up today to repair our garage door. We just called yesterday and they were here this morning. He was very friendly, courteous and knowledgeable. He repaired what was necessary and made suggestions for future work which we definitely will be sticking with Precision Garage Door. He is a great technician. Thanks for the quality work.

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Brendan Prevost
Review:

Colton was a pleasure to work with. He was on time, professional, and very friendly. He initially looked over the entire door, explained the different parts and operation, and then provided three options for repair. He repaired the door with the parts that we discussed in a very timely manner. After the repairs were made, he explained what was completed and future maintenance. Great service and highly recommended. Mike W.

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Colton Deeney Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Colton Deeney
Review:

Listen, I had estimates taken for the new springs for my garage door. I had A1 Garage Door out to do the work, and over the phone they quoted me one price and when they came out for the work, they raised the price X3. I then contacted Precision Garage Door and was treated like valued customer. They also quoted me over the phone a range but were honest and did the job for the quoted price. Their technician [ Scott] was very personable and thorough. He looked over our door and let us know that we may need some more work but did not push. I will call Precision for all of my work going forward. Thanks Scott!

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Brendan Prevost Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brendan Prevost
Review:

You not only met but exceeded this customers expectations My garage door would not open, called 2 places, no one got back to me, called Precision and within 2 hours someone came out and fixed the problem at a very reasonable price. Professional and very friendly, Brendan was the tech that came out and he was outstanding. So much so I will request him for any future repairs I give 10 stars if I could

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Brendan Prevost
Review:

Colton was great. He diagnosed the issue and worked with us to decide on the best product for our needs. He was on time, very professional and courteous.

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A Response from: Tyler & Anna Hockman

So happy we could help, Connie!

Colton Deeney Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Colton Deeney
Review:

Great experience from the initial phone call to the prompt completion of service!! Huge thank you to Brendan for his excellent work. We would highly recommend Precision to anyone without hesitation!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind recommendation! Call us anytime.

Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
Review:

I feel ripped off. I contacted Precision inquiring about service and rates. I told them I had a Guardian opener less than 6 years old. I had talked to Guardian about my problem and they told me it was the logic/circuit board and gave me an email address to order a new one. Precision told me their service person had everything necessary on his truck and I didn’t need to order it. The service person came, told me it was the circuit board, which I had told him when he arrived, told me he didn’t have one and that it would need to be ordered, it would be $65 for the call and he’d come back when it came. I told him that that wasn’t fair. I already knew it was the circuit board and they told me not to order it, that they had one. Now I’d have to double pay. The service person told me he wouldn’t charge me for the second service call. Six days later the circuit board came in and the service person came back. He did a great job installing it and it worked great. The charge was another $75! I asked about what he’d said about no service charge the second time and he said this was labor charge. I asked him if it would have been $65 plus $75 if he hadn’t given me “service” for free and he said yes. So BEWARE. That’s $140 for a trip out with no purchase of parts. I paid another $56 for the circuit board directly from the manufacturer. So that’s $196 to replace a $48 part that was easy to install.

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A Response from: Anna Hockman

Hi Dana, Thank you so much for taking the time to speak with me today and explain the situation further. We do our best to carry every part needed for a basic repair on our trucks, such as springs, bearings, rollers, cables and openers. Circuit boards cover such a wide variety of opener brands and models that it would be impossible to carry them all on our vehicles at any given time. I am so sorry if you were told otherwise and will address that issue. The $65 service fee is our charge to drive out to the home, complete a 25 point safety inspection of the door and diagnose the issue. After our technician has completed a full inspection, they then discuss any concerns about your door with you before agreeing to the work you would like to have done. Because we had to wait for your circuit board to arrive and could not do the repair same day as you had anticipated, we waived the service fee for the return call to complete the work. When our technician came out the second time to install the circuit board for you, he charged a $75 labor fee for the work that he was doing on your garage. I apologize again for any miscommunications we may have had and my offer still stands to refund your $65 service fee as a sign of goodwill if you decide you would like to do that. It was a pleasure speaking with you, thank you again for taking the time to return my call today.

Brendan Prevost Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Brendan Prevost
Review:

From the first call to a resolved situation was less than 6 hours. Both the person answering the phone and Nick who repaired our Garage Door were empathetic, professional, and efficient. 3 qualities I appreciate in a customer service company. We will call you first if we have any additional problems.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called precision yesterday and had an appointment the next day. Brandan the installer did an amazing job explained everything good company 5 stars.

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Brendan Prevost Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Brendan Prevost
Review:

Great service once again!

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A Response from: Tyler & Anna Hockman

So glad we could help, Michael!

Service Provided:
Garage Door Repair

Review:

Cheerful and courteous service person. I have a garage double door which has one long enclosed main spring. That spring broke. I called them late on a Sunday night and they arrived the next day at noon. The price was higher than I expected. However, it works well and I now have have an easier system to service with a two spring system. It took about 2 hours to replace everything.

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Brendan Prevost Service Provided:
Garage Door Repair

Product:
Springs

Technician: Brendan Prevost
Review:

The young man who did my repairs was very good and had exceptional people skills as well as knowledge or his job

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Brendan Prevost Service Provided:
Garage Door Repair

Technician: Brendan Prevost
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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524