Read what people are saying
about Precision Garage Door in:

Loveland Area, CO

Precision Garage Door of Fort Collins
has received 73 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Overall great experience. Next Day availability. Technician was friendly, fast and efficient and very good!

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William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Service person was prompt, courteous, knowledgeable, and professional. This was just a repair estimate but I will feel comfortable moving forward once the estimate is complete.

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Colton was so professional and kind. He explained everything to me about what he found during inspection and did the repairs and install in no time. I will be calling on him again down the road. Very nice experience.

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A Response from: Tyler & Anna Hockman

Joyce we are so glad you gave us a call! Colton is such a wonderful asset to our team, call us anytime!

Colton Deeney Service Provided:

Broken Garage Door Spring Repair


Product:

Remotes / Keypad


Technician: Colton Deeney
Review:

William was professional, thorough and super efficient. Pricing was explained up front and he made the repairs look easy. We’ll done and Thanks!

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William Fletcher Service Provided:

Garage Door Repair


Product:

Springs


Technician: William Fletcher
Review:

Brendan was great! Fast ,efficient And friendly !!! I still can’t believe I had the springs and rollers replaced in an hour. Such a relief ! Highly recommend this company . Here when they said they would be , gave me my options and done !!!

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brendan Prevost
Review:

The technician came to our house within 2 hours. He correctly diagnosed the problem with the door and the existing opener and fixed it cost efficiently over the course of the afternoon. I also had him replace the garage door opener with a new one that worked properly. Definitely please with the professionalism and expertise with which the job was completed.

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A Response from: Tyler & Anna Hockman

We are so happy we could get your door running smoothly again, Paul! Call us anytime

William Fletcher Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: William Fletcher
Review:

Technician was very professional and knowledgeable. I feel he was very considerate of fixing the problem within my budget.

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A Response from: Tyler & Anna Hockman

Than k you, Paula! So happy we could help!

Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

Brandon Prevost came up today to repair our garage door. We just called yesterday and they were here this morning. He was very friendly, courteous and knowledgeable. He repaired what was necessary and made suggestions for future work which we definitely will be sticking with Precision Garage Door. He is a great technician. Thanks for the quality work.

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

Colton was a pleasure to work with. He was on time, professional, and very friendly. He initially looked over the entire door, explained the different parts and operation, and then provided three options for repair. He repaired the door with the parts that we discussed in a very timely manner. After the repairs were made, he explained what was completed and future maintenance. Great service and highly recommended. Mike W.

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Colton Deeney Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Colton Deeney
Review:

Listen, I had estimates taken for the new springs for my garage door. I had A1 Garage Door out to do the work, and over the phone they quoted me one price and when they came out for the work, they raised the price X3. I then contacted Precision Garage Door and was treated like valued customer. They also quoted me over the phone a range but were honest and did the job for the quoted price. Their technician [ Scott] was very personable and thorough. He looked over our door and let us know that we may need some more work but did not push. I will call Precision for all of my work going forward. Thanks Scott!

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Very professional and really quick to install a new Master Lift. Very friendly and knowledgeable of all products. Would highly recommended them for your next Garage door issues.

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William Fletcher Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: William Fletcher
Review:

Great job Brendan! Garage door working like new! Brendan was very informative, courteous, and efficient!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

You not only met but exceeded this customers expectations My garage door would not open, called 2 places, no one got back to me, called Precision and within 2 hours someone came out and fixed the problem at a very reasonable price. Professional and very friendly, Brendan was the tech that came out and he was outstanding. So much so I will request him for any future repairs I give 10 stars if I could

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

Colton was great. He diagnosed the issue and worked with us to decide on the best product for our needs. He was on time, very professional and courteous.

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A Response from: Tyler & Anna Hockman

So happy we could help, Connie!

Colton Deeney Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Colton Deeney
Review:

Great experience from the initial phone call to the prompt completion of service!! Huge thank you to Brendan for his excellent work. We would highly recommend Precision to anyone without hesitation!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind recommendation! Call us anytime.

Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Had previously used Precision Garage Door Service (different dealer in another state) to repair a number of issues with an old garage door opener. Was very satisfied with the quality of service and products provided in that transaction. New house here in Windsor came with a garage door but no opener. Looked for Precision Garage Door in the area and found the Fort Collins dealer. Called the local office on a Monday and had a new garage door opener by Tuesday afternoon. Spoke to Amanda on Monday about what I wanted. She passed the information to Tyler and he called Tuesday morning to discuss details. Colten was there in early afternoon and finished installing a new belt-drive opener with a very nice Liftmaster opener plus the wall mount control, the exterior key-pad, and the remote accessories. He also upgraded the original rollers with nylon-covered rollers for a quieter movement. The install was all very smooth and satisfactory. I am very pleased with the results of this transaction. I definitely suggest you consider Precision Garage Door of Fort Collins for your garage door opener issues. The staff is very courteous and professional. Colten was extremely patient with all my questions and helpful with explanations of the features of the opener.

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Colton Deeney Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Colton Deeney
Review:

I feel ripped off. I contacted Precision inquiring about service and rates. I told them I had a Guardian opener less than 6 years old. I had talked to Guardian about my problem and they told me it was the logic/circuit board and gave me an email address to order a new one. Precision told me their service person had everything necessary on his truck and I didn’t need to order it. The service person came, told me it was the circuit board, which I had told him when he arrived, told me he didn’t have one and that it would need to be ordered, it would be $65 for the call and he’d come back when it came. I told him that that wasn’t fair. I already knew it was the circuit board and they told me not to order it, that they had one. Now I’d have to double pay. The service person told me he wouldn’t charge me for the second service call. Six days later the circuit board came in and the service person came back. He did a great job installing it and it worked great. The charge was another $75! I asked about what he’d said about no service charge the second time and he said this was labor charge. I asked him if it would have been $65 plus $75 if he hadn’t given me “service” for free and he said yes. So BEWARE. That’s $140 for a trip out with no purchase of parts. I paid another $56 for the circuit board directly from the manufacturer. So that’s $196 to replace a $48 part that was easy to install.

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A Response from: Anna Hockman

Hi Dana, Thank you so much for taking the time to speak with me today and explain the situation further. We do our best to carry every part needed for a basic repair on our trucks, such as springs, bearings, rollers, cables and openers. Circuit boards cover such a wide variety of opener brands and models that it would be impossible to carry them all on our vehicles at any given time. I am so sorry if you were told otherwise and will address that issue. The $65 service fee is our charge to drive out to the home, complete a 25 point safety inspection of the door and diagnose the issue. After our technician has completed a full inspection, they then discuss any concerns about your door with you before agreeing to the work you would like to have done. Because we had to wait for your circuit board to arrive and could not do the repair same day as you had anticipated, we waived the service fee for the return call to complete the work. When our technician came out the second time to install the circuit board for you, he charged a $75 labor fee for the work that he was doing on your garage. I apologize again for any miscommunications we may have had and my offer still stands to refund your $65 service fee as a sign of goodwill if you decide you would like to do that. It was a pleasure speaking with you, thank you again for taking the time to return my call today.

Brendan Prevost Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Brendan Prevost
Review:

The technician was prompt and very knowledgeable. He gave us a call to let us know he was on his way. He got our garage door working again for us and a lot quieter. We highly recommend Precision.

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A Response from: Tyler & Anna Hockman

Thank you for the kind recommendation, Carol! Call us anytime

Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

From the first call to a resolved situation was less than 6 hours. Both the person answering the phone and Nick who repaired our Garage Door were empathetic, professional, and efficient. 3 qualities I appreciate in a customer service company. We will call you first if we have any additional problems.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Nick did a great job replacing our springs and bearings. Thanks for a quick repair.

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A Response from: Tyler & Anna Hockman

Thank you, Robert!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I called precision yesterday and had an appointment the next day. Brandan the installer did an amazing job explained everything good company 5 stars.

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Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Brendan Prevost
Review:

Great service once again!

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A Response from: Tyler & Anna Hockman

So glad we could help, Michael!

Service Provided:

Garage Door Repair


Review:

Cheerful and courteous service person. I have a garage double door which has one long enclosed main spring. That spring broke. I called them late on a Sunday night and they arrived the next day at noon. The price was higher than I expected. However, it works well and I now have have an easier system to service with a two spring system. It took about 2 hours to replace everything.

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Wonderful Service! Exceptional from start to finish. The Technician was very professional and an absolute gentleman. Told me what I needed to repair today, and recommendations for the future as well, but no hard sell pressure at all. Thanks so much! Lori

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

The young man who did my repairs was very good and had exceptional people skills as well as knowledge or his job

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Wow, was I impressed with your service. I had been looking for a trustworthy company. I have friends who have had horror experiences with garage door repair people. The appointment was quick, not weeks out. The repairman was on time. He overlooked the junk in the garage as I was trying to move and could not get the garage door up. He showed us the little safety feature to get the door up without the lifter working. I was able to move my stuff out of the garage. The landlord can now deal with repairing or replacing the very old garage door lifter. Oh, the repairman(sorry, I think his name is Brandon) did a thorough inspection and writeup. Super great guy, very, very professional. What a positive experience in the middle of a moving out mess. Moving is drama enough by itself. THANK YOU, THANK YOU!!!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Fast service. Friendly competent service person.

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A Response from: Tyler & Anna Hockman

Thank you John! Glad we could help

Service Provided:

Garage Door Opener Repair


Review:

Nick was great! He showed up right on time and was able to quickly diagnose and offer a solution. He was upfront with the pricing and was able to quickly repair the broken springs. He also stayed to make sure it was working and when there was another small issue he was able to offer a solution and repair that as well. Great service.

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A Response from: Tyler & Anna Hockman

Ally we are so glad Nick was able to get your door running smoothly again! Call us anytime

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Every thing was quick and easy from the first phone call to the repair. I would recommend their services Martin

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A Response from: Tyler & Anna Hockman

Thanks so much, Martin!

William Fletcher Service Provided:

Garage Door Repair


Product:

Rollers


Technician: William Fletcher
Review:

I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

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A Response from: Tyler & Anna Hockman

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Service Provided:

Garage Door Repair


Product:

Springs


Next Page
Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

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(970) 230-6872

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Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524