Very disappointing service call......requested one broken spring replaced and got 3 bids that involved more services that "were recommended/needed". What happened to performing requested service and leaving it at that?? Always there to add,add,add....Also told cost would be 125-189 and guess what - labor cost added (not told that was another add on) Will not be giving any recommendations -

- Trish Warner

Trish, We are so sorry for the miscommunication. While we are happy to replace a single spring- we strongly recommend against it. Springs work in pairs, and replacing both ensures that your door will run much longer, and smoother without need of future repair. As much as we love our customers, our goal is make sure we fix things correctly so you don't need to see us again for a very long time! Please reach out if you have any other questions about your door inspection or recommendations.

Appreciate prompt response. William was very professional and knowledgeable. Gave us options to fix our problem. As a result of the experience we highly recommend this company for garage needs.

- Pat Village

Pleasant, courteous, thorough service.

- Art Bogardus

Great Customer Service and high quality materials and installation process. Thomas is great at explaining everything and was a pleasure to meet and work with. I would recommend this company to anyone!

- Scott Brewer

My technician Brendan was so nice and helpful. He was on time with excellent communication. Also the Ladies I spoke with about scheduling was very helpful and nice, they made it easy for me even though I am hard to schedule because of my job. In so happy I chose Precision.

- Kenneth Peloquin

Colton was on time, friendly and patient, I have a lot of questions. Colton spend considerable time to replace rollers and plates with bearings, install controllers and wall opener. Our door finally working properly. If you need to fix your garage door, ask for Colton.

- Olena Spencer

Easy to schedule, great techs who were on time, up front and honest. No surprises just good quality work! Had to purchase multiple items which they had on hand to get the job done. Definitely recommend!

- Dave Nelson

Tyler, Anna and Team are always amazing!! I highly recommend them for all of your garage door needs.

- Misty Flannery (Valcore Roofing)

Wiliam does a fantastic job of figuring out the problems with garage doors, and is always on time. Not to mention VERY responsive. I have always had service within 24 hours. We have 5 garage doors needing repairs from adjustment, to replacing springs, to replacing rollers to replacing weather stripping for our farm buildings. I always call Precision for garage door issues!!

- Saur Ag

Technician was very professional and explained the necessary repairs well.

- Eric Vanags

Brendan was very polite and took the time to explain everything thing and reasons why we may want to replace some of the parts that operated garage door.

- Scott McDonald

Five star. William Fletcher did a fantastic job. He was prompt, efficient, and obviously highly skilled. He explained the new opener to me. I'll definitely contact him and Precision for any future needs.

- Tim Perkins

Professional, friendly, courteous, knowledgeable service! I appreciate the ability to schedule an appointment online, and have a tech come out the same day. Brendan provided excellent communication. I knew that I was on his schedule, and when he would be arriving. He diagnosed the problem with our opener quickly, and resolved the problem. Brendan completely serviced our door-- replacing the wheels and the spring, then installed a new. What a difference!

- Becky Williamson

Precision responded promptly to my request and scheduled a service call within two days. The technician was very professional and informative. He diagnosed my problem with the functioning of the garage door and completed the necessary repair within 20 minutes. Problem solved at a reasonable cost. He also lubricated my doors at no extra charge. Prompt, professional service at an affordable price. I will always use Precision for my garage door needs. Jeff Powell

- Jeff Powell

Great communications with the service tech. (Brendan) Very professional. The repair was fast and he explained the details of my problem. Told me of possible future problems of my door after a thorough inspection.

- James Macrina

Scheduling online was quick and easy. There were several appointments available the next day or within the next few days. I appreciated a call from Colten letting me know when he would arrive and a text from the company with his picture so I knew who to look for. Colten was very knowledgeable and was able to dianose the problem quickly, make repairs, and pointed out some things to look for in the future. He made sure I knew about all of the safety features available and how to use them so my car and I were not stuck in/outside of the garage. I would recommend Precision to my friends.

- Sharon

Fast and very friendly, professional service.

- Russ Durrett

Colton the serviceman, was a pleasure to work with from afar as I couldn't be home when he did the work. But he kept me advised by phone of the work for which I called & updated me on what he recommended for the garage & my safety (springs). Thank you.

- Carol Taylor

Highly respected and does quality work

- Jim Laskowski

Colton was excellent to work with. He was very efficient, knowledgeable and timely in servicing our 20 yr old garage door and getting it working smoothly. I highly recommend precision garage doors!

- Jason Younger

Thomas was great…super helpful and efficient. I have to say, in my mind, I was expecting a number, money wise, less than what I ended up paying. But, all is good and fixed up. Happy with the quick service.

- Jeffrey R

The serviceman was very polite, thorough and helpful. Will use again.

- David Billings

Thomas came out to service our garage door (broken spring). He was very personable and knowledgeable. I was a little surprised at the high price. I didn't expect it to be as much as it was (and, we didn't even do all that was recommended. That would have priced us out). To be fair, we haven't had a repair on our garage door for years (and that was at another house), so I don't have much to compare it with. When asked, the tech even said they were a little on the high side compared with other companies. However, the service was very good and the tech was very considerate and responsive to our needs.

- Mark Stone

Colton D. arrived ahead of schedule and patiently waited for my arrival. He assessed the "problems" with the garage door and explained all of the options and the benefits of each as well as the risks of not getting some of the suggested items fixed. We agreed to the best plan and he quickly and efficiently took care of everything within 90 minutes. I'm confident the garage door is balanced, safer and will not prematurely where out the motor.

- Angi S.

Very good and honest thanks great job.

- John Schlueter

Our whole experience with Precision was great. It was easy to book online, and we appreciated that we could get a same day appointment. Colton was professional and knowledgeable and took the time to explain all issues to me in a way that I could understand. He provided different options and helped us understand the benefits of each one. He was thorough and efficient, and I highly recommend his service.

- Susan

I was very pleased with the work done on our garage door. Thank You for the excellent work.

- Ellen Zurcher

I really appreciate you guys the the work done is absolutely amazing Colton my technician is a great guy answered any question I had and had conversation with me the whole time he was here super friendly guy super professional. He made it look easy. I will absolutley recomend your company to anybody, thank you again

- Tommy Shanteler

Very responsive. Quick appointments. Colton is awesome

- Janna Deason

Came the same day. Good recommendations to keep things working for years to come. Got all my remotes synced. Brandon was professional and friendly.

- Dee