Brendan Prevost

Brendan Prevost
Technician
Reviews: 32
Average: 4.66 stars
Brendan Prevost has received 32 reviews, averaging 4.66 Stars:
1 2 3 4 5

Brendan Prevost's Bio:

Brendan was born and raised in Northern Colorado. He is very detail oriented, and enjoys working with his hands. He has a passion for all styles of music, being outdoors, and working with others.

Review:

Brendan showed up on time and did a good, workmanlike job. I gave a four star rating, rather than 5, because the quote I received on the phone only reflected one spring replacement. I knew it would be advisable to replace both springs and assumed that Precision would do both. After some discussion with Brendan, we arrived at an acceptable price for the two springs , plus bearings at the ends of the shaft where the springs are mounted. I would recommend Precision (and Brendan) to friends, but caution that they make sure they have a detailed breakdown on the work.

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Technician: Brendan Prevost
Review:

Tech here for hour and didn't fix or offer any help to get problem fixed, but sure wanted to get paid. Not sure what we paid for???

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A Response from: Tyler & Anna Hockman

Hi David, We feel so badly that you are disappointed with our service and would love the chance to clarify any questions you have. I gave you a call last week to try and make things right and unfortunately have not heard back from you. When you book a call with our team, you are informed up front of our service fee. Because you have a commercial opener we were not able to satisfy all of your needs, but got your door and opener to a functioning point and only charged you the service fee for our time. We feel so badly that you were left disappointed in us, and would love the chance to make things right. Please reach out at the number left on your voicemail anytime.

Brendan Prevost Service Provided:

Garage Door Repair


Product:

Opener


Technician: Brendan Prevost
Review:

Brenden is great! In the past I used another garage door company for my repairs. Two of my neighbors have used Precision recently and were both very pleased with the service. When my garage door opener had problems this week I knew to call you. Brenden was on time and diagnosed the problem immediately. He gave me knowledge, honest options and answered all of my questions. Thank you for your prompt response time, I really appreciate it.

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Listen, I had estimates taken for the new springs for my garage door. I had A1 Garage Door out to do the work, and over the phone they quoted me one price and when they came out for the work, they raised the price X3. I then contacted Precision Garage Door and was treated like valued customer. They also quoted me over the phone a range but were honest and did the job for the quoted price. Their technician [ Scott] was very personable and thorough. He looked over our door and let us know that we may need some more work but did not push. I will call Precision for all of my work going forward. Thanks Scott!

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

I bought a new side mount garage door opener to replace an existing screw drive unit. I was expecting an estimate with a promise to be back in a week or so for installation. Within two hours of calling your office Brendon showed up with the opener I needed in the vehicle! he went to work immediately-quickly and efficiently installed a quiet new opener that we are extremely happy with. Also very happy with your website and the fact that you identify your employees before they ever show up, including with a picture. my wife and I were very impressed with your professionalism. We were also given information on how to maintain the new opener and extend its life. We will definitely contact you with our service needs!

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Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Brendan Prevost
Review:

Scott did an excellent job on the installation. In addition he explained all of our options for the new garage door motor. I have had springs replaced twice, and the previous installers didn't mention bearing replacement or wear. Will recommend Precision Doors to my family and friends.

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Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Brendan Prevost
Review:

Great job Brendan! Garage door working like new! Brendan was very informative, courteous, and efficient!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

I have used Precision Door before. As always they are very professional and work in a timely manner. I would recommend these people to anyone that wants the job done righ

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Brendan Prevost Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Brendan Prevost
Review:

You not only met but exceeded this customers expectations My garage door would not open, called 2 places, no one got back to me, called Precision and within 2 hours someone came out and fixed the problem at a very reasonable price. Professional and very friendly, Brendan was the tech that came out and he was outstanding. So much so I will request him for any future repairs I give 10 stars if I could

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

Precision door was the third company I called for our new garage door and I wish I had called them first! They were prompt, prepared, and professional. Brendan had all of the information and samples available so that I could make a decision immediately and provided a quote right away. I am super excited for our new door and opener!

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Brendan Prevost Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Brendan Prevost
Review:

Selected because Precision seemed to provide comprehensive service. Work was thorough and professional.

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A Response from: Tyler & Anna Hockman

Thank you, David!

Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Great experience from the initial phone call to the prompt completion of service!! Huge thank you to Brendan for his excellent work. We would highly recommend Precision to anyone without hesitation!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind recommendation! Call us anytime.

Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

We could not be more pleased. Thank you for your quick attention to our garage door needs and your thoroughness once on site. A special thank you to Katrina who took the call and Vernon who performed the work. Well done!

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A Response from: Tyler & Anna Hockman

Charles we are so happy we could help! Thank you for the kind review.

Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Service was really great and the technician, Brendan who came to our home was super efficient and professional!! This was a same day service and I couldn’t be more pleased.

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Opener


Technician: Brendan Prevost
Review:

I called for an appointment at 9:00 a.m. and the garage door was repaired by 2:00 p.m. the same day! Brenden was the tech and did a great job--he probably does this kind of repair (replace broken springs) 50 times a week! Bottom line, Precision was very professional. I felt comfortable the job would be done right, and it was. Their price was reasonable. Not cheap but certainly not exorbitant either--middle of the road providing what I believe is a good value.

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Professional service all the way! Not only solved our problem, I believe it is working better than a brand new setup!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Braydon was awesome and gave great advice and patience with my decision. I would recommend you again. Laurie Klith

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A Response from: Tyler & Anna Hockman

Thank you so much, Laurie! So happy we could help.

Brendan Prevost Service Provided:

Garage Door Opener Repair


Technician: Brendan Prevost
Review:

I feel ripped off. I contacted Precision inquiring about service and rates. I told them I had a Guardian opener less than 6 years old. I had talked to Guardian about my problem and they told me it was the logic/circuit board and gave me an email address to order a new one. Precision told me their service person had everything necessary on his truck and I didn’t need to order it. The service person came, told me it was the circuit board, which I had told him when he arrived, told me he didn’t have one and that it would need to be ordered, it would be $65 for the call and he’d come back when it came. I told him that that wasn’t fair. I already knew it was the circuit board and they told me not to order it, that they had one. Now I’d have to double pay. The service person told me he wouldn’t charge me for the second service call. Six days later the circuit board came in and the service person came back. He did a great job installing it and it worked great. The charge was another $75! I asked about what he’d said about no service charge the second time and he said this was labor charge. I asked him if it would have been $65 plus $75 if he hadn’t given me “service” for free and he said yes. So BEWARE. That’s $140 for a trip out with no purchase of parts. I paid another $56 for the circuit board directly from the manufacturer. So that’s $196 to replace a $48 part that was easy to install.

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A Response from: Anna Hockman

Hi Dana, Thank you so much for taking the time to speak with me today and explain the situation further. We do our best to carry every part needed for a basic repair on our trucks, such as springs, bearings, rollers, cables and openers. Circuit boards cover such a wide variety of opener brands and models that it would be impossible to carry them all on our vehicles at any given time. I am so sorry if you were told otherwise and will address that issue. The $65 service fee is our charge to drive out to the home, complete a 25 point safety inspection of the door and diagnose the issue. After our technician has completed a full inspection, they then discuss any concerns about your door with you before agreeing to the work you would like to have done. Because we had to wait for your circuit board to arrive and could not do the repair same day as you had anticipated, we waived the service fee for the return call to complete the work. When our technician came out the second time to install the circuit board for you, he charged a $75 labor fee for the work that he was doing on your garage. I apologize again for any miscommunications we may have had and my offer still stands to refund your $65 service fee as a sign of goodwill if you decide you would like to do that. It was a pleasure speaking with you, thank you again for taking the time to return my call today.

Brendan Prevost Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Brendan Prevost
Review:

The technician was prompt and very knowledgeable. He gave us a call to let us know he was on his way. He got our garage door working again for us and a lot quieter. We highly recommend Precision.

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A Response from: Tyler & Anna Hockman

Thank you for the kind recommendation, Carol! Call us anytime

Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

Friendly, prompt service..

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

I called precision yesterday and had an appointment the next day. Brandan the installer did an amazing job explained everything good company 5 stars.

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Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Brendan Prevost
Review:

Cheerful and courteous service person. I have a garage double door which has one long enclosed main spring. That spring broke. I called them late on a Sunday night and they arrived the next day at noon. The price was higher than I expected. However, it works well and I now have have an easier system to service with a two spring system. It took about 2 hours to replace everything.

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Wonderful Service! Exceptional from start to finish. The Technician was very professional and an absolute gentleman. Told me what I needed to repair today, and recommendations for the future as well, but no hard sell pressure at all. Thanks so much! Lori

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

The young man who did my repairs was very good and had exceptional people skills as well as knowledge or his job

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Wow, was I impressed with your service. I had been looking for a trustworthy company. I have friends who have had horror experiences with garage door repair people. The appointment was quick, not weeks out. The repairman was on time. He overlooked the junk in the garage as I was trying to move and could not get the garage door up. He showed us the little safety feature to get the door up without the lifter working. I was able to move my stuff out of the garage. The landlord can now deal with repairing or replacing the very old garage door lifter. Oh, the repairman(sorry, I think his name is Brandon) did a thorough inspection and writeup. Super great guy, very, very professional. What a positive experience in the middle of a moving out mess. Moving is drama enough by itself. THANK YOU, THANK YOU!!!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Courteous ,prompt , fast ,knew what he was doing 1

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

I'm a satisfy repeat customer

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A Response from: Tyler & Anna Hockman

Larry we so appreciate your loyalty to us! Call us anytime

Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Technician: Brendan Prevost
Review:

Excellent.... knowledgeable, courteous and explained the issues very well. Brandon was superb!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Precision did an excellent job! The spring broke on my 10-yr-old garage door opener. I called and got estimates from 3 companies and Precision Overhead Garage Door Service responded the fastest, scheduled the fastest and was actually a few dollars cheaper than their competitors. Kim explained how the repair would be done and got it scheduled for the very next day. I purchased my opener at Home Depot and Brandon came and installed it, replaced the broken spring and loud metal rollers, and Voila! I have a new, quiet garage door opener. Brandon even set up the electronic entry codes for the remote opener for me. It was a pleasure working with such a competent and knowledgeable technician!

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A Response from: Tyler & Anna Hockman

We are so glad you called, Sharyn! Brendan is a great asset to our team, thank you for trusting us with your home!

Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Brendan Prevost
Review:

We're new to Loveland so we chose Precision because of the good comments submitted by other customers. Brendan, the technician showed up on time. Nice personality. Quickly discovered the problem and fixed it. Did an inspection of the garage door. Also lubed the door hinges. Reasonably priced.

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A Response from: Tyler & Anna Hockman

Rick we are glad you gave us a call! Thanks so much for the kind review, and for trusting us with your home

Brendan Prevost Service Provided:

Garage Door Opener Repair


Technician: Brendan Prevost
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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
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(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

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Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524