Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Collins
has received 137 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Great service and reasonably priced.

- Ann Fletcher

A Response from: Tyler & Anna Hockman

Thank you, Ann! Call us anytime

Nick Jones Service Provided:

Garage Door Repair


Technician: Nick Jones
Review:

Fast service. Friendly competent service person.

- John Bowie

A Response from: Tyler & Anna Hockman

Thank you John! Glad we could help

Nick Jones Service Provided:

Garage Door Opener Repair


Technician: Nick Jones
Review:

Nick was great! He showed up right on time and was able to quickly diagnose and offer a solution. He was upfront with the pricing and was able to quickly repair the broken springs. He also stayed to make sure it was working and when there was another small issue he was able to offer a solution and repair that as well. Great service.

- Ally Yeager

A Response from: Tyler & Anna Hockman

Ally we are so glad Nick was able to get your door running smoothly again! Call us anytime

Nick Jones Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Nick Jones
Review:

I'm a satisfy repeat customer

- Larry Beverly

A Response from: Tyler & Anna Hockman

Larry we so appreciate your loyalty to us! Call us anytime

Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Technician: Brendan Prevost
Review:

Every thing was quick and easy from the first phone call to the repair. I would recommend their services Martin

- Martin Guerrero

A Response from: Tyler & Anna Hockman

Thanks so much, Martin!

William Fletcher Service Provided:

Garage Door Repair


Product:

Rollers


Technician: William Fletcher
Review:

I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

- Ray Miller

A Response from: Tyler & Anna Hockman

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Nick Jones Service Provided:

Garage Door Repair


Product:

Springs


Technician: Nick Jones
Review:

Tyler did a great job installing my new garage door opener. Then he went above and beyond by helping me overcome technical difficulties connecting my new garage door opener and camera to my Wifi. Much appreciated.

- Matthew Allen

A Response from: Tyler & Anna Hockman

Thanks so much, Matthew! So glad we could get your door running smoothly again.

Tyler Hockman Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Tyler Hockman
Review:

Service was great and Tyler showed up within 2 hours of calling. My garage door was making loud noises and the rollers were replaced. Tyler was professional and he he explained my options. Suggestions were made for a future repair that wasn’t critical at the time.

- Rhonda

A Response from: Tyler & Anna Hockman

We are so glad you gave us a call, Rhonda! Happy to help anytime

Tyler Hockman Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Tyler Hockman
Review:

I had a great experience with Precision and referred a neighbor as well. We both had same day service and were very pleased. William was very thorough in showing me what he did and what to look out for. He programmed my remotes and everything works like new.

- Matthew Wells

A Response from: Tyler & Anna Hockman

Thank you so much for the kind words, Matthew! We love having William on our team, call us anytime!

William Fletcher Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: William Fletcher
Review:

Excellent.... knowledgeable, courteous and explained the issues very well. Brandon was superb!

- Patricia Sloan

Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Service was excellent. William explained everything.

- Charles Fugate

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Technician: William Fletcher
Review:

I was impressed with your professionalism at every point from the appointment call, then the technician on his way call, to the clear and very informative explanation of the 25 point check, to what should be replaced and updated, without any pressure or force to do any. Tyler is very well mannered and patient. Thank you, I have already told several friends or your great company and representatives.

- Faith Minyard

Tyler Hockman Service Provided:

Garage Door Repair


Product:

Springs


Technician: Tyler Hockman
Review:

Precision did an excellent job! The spring broke on my 10-yr-old garage door opener. I called and got estimates from 3 companies and Precision Overhead Garage Door Service responded the fastest, scheduled the fastest and was actually a few dollars cheaper than their competitors. Kim explained how the repair would be done and got it scheduled for the very next day. I purchased my opener at Home Depot and Brandon came and installed it, replaced the broken spring and loud metal rollers, and Voila! I have a new, quiet garage door opener. Brandon even set up the electronic entry codes for the remote opener for me. It was a pleasure working with such a competent and knowledgeable technician!

- Sharyn Syre

A Response from: Tyler & Anna Hockman

We are so glad you called, Sharyn! Brendan is a great asset to our team, thank you for trusting us with your home!

Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Brendan Prevost
Review:

We're new to Loveland so we chose Precision because of the good comments submitted by other customers. Brendan, the technician showed up on time. Nice personality. Quickly discovered the problem and fixed it. Did an inspection of the garage door. Also lubed the door hinges. Reasonably priced.

- Rick Dinkle

A Response from: Tyler & Anna Hockman

Rick we are glad you gave us a call! Thanks so much for the kind review, and for trusting us with your home

Brendan Prevost Service Provided:

Garage Door Opener Repair


Technician: Brendan Prevost
Review:

Outstanding Service call today! Despite weather conditions still arrived when requested. Assessed damaged door, provided recommendations that were clear and concise to include options. Precision tech, Nick Jones, was awesome in providing options, and allowed us to make well informed decision for the way forward. Looking forward to installation of upgrades to our 12 year old doors. Great job! Greatly appreciate military discount!

- Robert Young

A Response from: Tyler & Anna Hockman

So glad we were able to help, Robert! We can't wait to see your new door!

Nick Jones Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Nick Jones
Review:

Easy to schedule, punctual and efficient

- Detlef Vischer

Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Brendan Prevost
Review:

Nick arrived early. Got straight to work, explained our options including the cost of a new door. We bought a new door. Nick is knowledgeable and friendly. A valuable employee for Precision door. A real professional.

- Peter and val Schmidt

Nick Jones Service Provided:

Install Garage Doors


Product:

Springs


Technician: Nick Jones
Review:

Brendan was amazing!! He came in a fixed a huge mess up from the last garage door repair company. They showed up same day, very professional, and fair on price! I will use them for here on out. They now have a customer for life. Thanks again Brendan!

- Chad Salz

A Response from: Tyler & Anna Hockman

Chad we are so glad we could help! Thank you for trusting us with your home, call anytime

Brendan Prevost Service Provided:

Garage Door Opener Repair


Technician: Brendan Prevost
Review:

Nick showed apologizing for being late, but appointment was scheduled between noon and two, and he showed up at 1:15. He got right to work evaluating the damage from the door closing on our truck. Nick repaired the damage with a new opener arm and two new struts. He adjusted the down force that apparently was the cause of the door striking the truck. Nick also made some adjustments to the door’s alignment and rollers. Nick was friendly and courteous while explaining our options. Work was done in a timely and efficient manner. Thank you.

- Erin Lopez

A Response from: Tyler & Anna Hockman

Erin thank you so much for giving us a call! Glad we could help

Nick Jones Service Provided:

Garage Door Repair


Product:

Opener


Technician: Nick Jones
Review:

nice guy, worked quickly and efficiently. Came out the same day and got the work done! thank you!

- Tim Damato

Nick Jones Service Provided:

Garage Door Repair


Product:

Opener


Technician: Nick Jones
Review:

Incredible. Going to work today and noticed garage door spring was broken great. Went on line found precision read reviews sounds great. Called scheduled an appointment for the morning. Guess what never showed. Called back said forget it I will go with someone else. Had it scheduled with their competitor. Their manager called apologizing for the mistake said they would take care of it for no charge. I said “What”. Are you kidding me. This is Absolutely The best service I have ever experienced. I Will recommend this company to everyone I know. Service tech showed up very apologetic saying they were sorry and would take care of the issue. Awesome. Very professional. I really appreciate you all! God Bless. Josh

- Josh Merrell

A Response from: Tyler & Anna Hockman

Josh, we are so sorry about the scheduling confusion and so grateful you gave us the chance to make it right with you! Thank you so much for your understanding, and the kind review. Call us anytime!

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Precision set expectations up front starting with the phone call describing the (likely) problem, possible fixes needed, and approximate costs. The tech (Nick) was scheduled for a few hours later, was timely in arrival and was very thorough in his work, including subtle details that mattered for better functioning of the opener. (Another company previously installed mismatched springs they had on hand despite my concern, and their springs failed years sooner than expected.)

- Keith F

A Response from: Tyler & Anna Hockman

So happy to hear it, Keith! Call us anytime

Nick Jones Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Nick Jones
Review:

William was able to resolve the issue and repair the garage door spring in no time. Very professional. Very satisfied with the level of service and quality ????. Well done William. Will definitely recommend you for any future repairs or services. Way to go team!

- Alagha Dawood

A Response from: Tyler & Anna Hockman

Thank you so much, Alagha! Happy New Year!

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Courteous, polite. Explained everything very well. Love the same day service. Love the repeat customer discount. Tyler was awesome!!

- Lisa Wallace

Tyler Hockman Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Tyler Hockman
Review:

Precision really knows customer service, Nick and Brendan were awesome and did a great job of repairing our door and doing a few other things that were needed. Don't call anyone else like I did the first time and got burned. You guys run a Great business!!! Thanks for getting us back up and running!!

- Greg Calkins

A Response from: Tyler & Anna Hockman

Thank you so much, Greg! We are so glad you called, Merry Christmas!

Nick Jones Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Nick Jones
1 2 3 4 5
Date: 12/15/2020
Garage Door Repair
,
Review:

Tyler was (is) a tremendous asset to your business!! His knowledge, attention to detail, professionalism and Customer Service focus are exemplary. Thanks for being there when we needed you...greatly appreciated!!

- David Mourhess

A Response from: Anna Hockman

Thank you so much for the kind review, David! We are happy to help anytime. Merry Christmas!

Tyler Hockman Service Provided:

Garage Door Repair


Technician: Tyler Hockman
Review:

Good people and 5 star service! William a fine man and easily solved the spring problem and at a fair price. Great to find a local company who know what they are doing! Don Emslie

- Don Emslie

A Response from: Tyler & Anna Hockman

Thank you so much, Don! We're glad you found us too. :)

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
1 2 3 4 5
Date: 12/08/2020
Garage Door Repair
,
Review:

I had a broken spring...nothing to terrible. I called and they were at my home in less than 2 hours. The installer knew what he was doing and was very professional. He answered all my questions and even gave me a quote for some new insulated doors that I'm looking at getting for my shop. Customer service like this is few and far between these days! Thank you so much for all you did. I absolutley recommend them to anyone looking for new doors or just a fix. The price was fair as well.

- Steve Horton

A Response from: Tyler & Anna Hockman

Steve we so appreciate your recommendation! Thank you so much for the kinds words, call us anytime!

Nick Jones Service Provided:

Garage Door Repair


Product:

Springs


Technician: Nick Jones
Review:

The whole experience with Precision was great! They were professional, quick to respond, and their technician was very knowledgeable. Nick worked through all the possible problems and explained how everything worked. We will call them again if we have problems in the future.

- Elaine Backman

A Response from: Tyler & Anna Hockman

We are so happy we could help, Elaine! Thanks so much for giving us a call!

Nick Jones Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Nick Jones
Review:

TERRIBLE! DO NOT USE! Tried to charge me $1000 I got the same thing done for $235 with another vendor. The Degree of attempted deception was astounding!!!

- Michael Hansen

A Response from: Anna Hockman

Hi Michael, Thank you for taking the time to speak with me on the phone tonight. I would like to apologize for the frustration you have felt, and also the confusion we seem to have had over your quote. We train our technicians to do a thorough and honest safety inspection of every door they encounter. Because yours was significantly older, there were many parts that were in need of repair or replacement. The $700 quote included everything that technically needed done, but we would have been happy to simply repair your springs as the next company did. It is so important to us that our customers are aware of potential issues their door may have in the future so that they know what to expect. I am deeply sorry for the miscommunication, and hope you have a wonderful Christmas.

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524