Read what people are saying
about Precision Garage Door in:

Loveland Area, CO

Precision Garage Door of Fort Collins
has received 135 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Every thing was quick and easy from the first phone call to the repair. I would recommend their services Martin

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A Response from: Tyler & Anna Hockman

Thanks so much, Martin!

William Fletcher Service Provided:
Garage Door Repair

Product:
Rollers

Technician: William Fletcher
Review:

I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

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A Response from: Tyler & Anna Hockman

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service was excellent. William explained everything.

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William Fletcher Service Provided:
Broken Garage Door Spring Repair

Technician: William Fletcher
Review:

I was impressed with your professionalism at every point from the appointment call, then the technician on his way call, to the clear and very informative explanation of the 25 point check, to what should be replaced and updated, without any pressure or force to do any. Tyler is very well mannered and patient. Thank you, I have already told several friends or your great company and representatives.

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Tyler Hockman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tyler Hockman
Review:

We're new to Loveland so we chose Precision because of the good comments submitted by other customers. Brendan, the technician showed up on time. Nice personality. Quickly discovered the problem and fixed it. Did an inspection of the garage door. Also lubed the door hinges. Reasonably priced.

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A Response from: Tyler & Anna Hockman

Rick we are glad you gave us a call! Thanks so much for the kind review, and for trusting us with your home

Brendan Prevost Service Provided:
Garage Door Opener Repair

Technician: Brendan Prevost
Review:

Brendan was amazing!! He came in a fixed a huge mess up from the last garage door repair company. They showed up same day, very professional, and fair on price! I will use them for here on out. They now have a customer for life. Thanks again Brendan!

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A Response from: Tyler & Anna Hockman

Chad we are so glad we could help! Thank you for trusting us with your home, call anytime

Brendan Prevost Service Provided:
Garage Door Opener Repair

Technician: Brendan Prevost
Review:

Nick showed apologizing for being late, but appointment was scheduled between noon and two, and he showed up at 1:15. He got right to work evaluating the damage from the door closing on our truck. Nick repaired the damage with a new opener arm and two new struts. He adjusted the down force that apparently was the cause of the door striking the truck. Nick also made some adjustments to the door’s alignment and rollers. Nick was friendly and courteous while explaining our options. Work was done in a timely and efficient manner. Thank you.

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A Response from: Tyler & Anna Hockman

Erin thank you so much for giving us a call! Glad we could help

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Incredible. Going to work today and noticed garage door spring was broken great. Went on line found precision read reviews sounds great. Called scheduled an appointment for the morning. Guess what never showed. Called back said forget it I will go with someone else. Had it scheduled with their competitor. Their manager called apologizing for the mistake said they would take care of it for no charge. I said “What”. Are you kidding me. This is Absolutely The best service I have ever experienced. I Will recommend this company to everyone I know. Service tech showed up very apologetic saying they were sorry and would take care of the issue. Awesome. Very professional. I really appreciate you all! God Bless. Josh

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A Response from: Tyler & Anna Hockman

Josh, we are so sorry about the scheduling confusion and so grateful you gave us the chance to make it right with you! Thank you so much for your understanding, and the kind review. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Courteous, polite. Explained everything very well. Love the same day service. Love the repeat customer discount. Tyler was awesome!!

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Tyler Hockman Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Tyler Hockman
Review:

Precision really knows customer service, Nick and Brendan were awesome and did a great job of repairing our door and doing a few other things that were needed. Don't call anyone else like I did the first time and got burned. You guys run a Great business!!! Thanks for getting us back up and running!!

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A Response from: Tyler & Anna Hockman

Thank you so much, Greg! We are so glad you called, Merry Christmas!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good people and 5 star service! William a fine man and easily solved the spring problem and at a fair price. Great to find a local company who know what they are doing! Don Emslie

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A Response from: Tyler & Anna Hockman

Thank you so much, Don! We're glad you found us too. :)

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Wonderful service!!! Thank you!!

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A Response from: Tyler & Anna Hockman

Thank you Bill!

Tyler Hockman Service Provided:
Garage Door Repair

Technician: Tyler Hockman
Review:

We found that Precision was outstanding in their service and professionalism! Everything was explained to us and given three options. Definitely will use and recommend this company!

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Tyler Hockman Service Provided:
Garage Door Repair

Technician: Tyler Hockman
Review:

I readily give a five-star rating. When you encounter a problem with a garage door, chances are you need a remedy quickly. Such was my case. A quick call and the tech was basically on his way. A short time later, all was well. Just one experience, but I would recommend them. Thanks to Precision.

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A Response from: Tyler & Anna Hockman

We are so glad we were able to help you, Steve! Call us anytime

Service Provided:
Garage Door Repair

Review:

Appreciate the prompt, professional service. Shawn (sp?) is knowledgeable, honest, and does great work. Thanks!

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Service Provided:
Garage Door Repair

Review:

These folks know what customer service is. Were at my house within an hour of my call. Shawn had my garage door opener running smoothly in about 20 minutes. Precision will always be my first call should I have any issues going forward.

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Service Provided:
Garage Door Opener Repair

Review:

We’ve had issues with our garage doors for a while and finally decided to give Preciaion a try. We chose them because they were responsive the same day of our call and a warranted their work. The technician was knowledgeable and took very good care of our needs. We are pleased with Precision and would definitely recommend them.

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Service Provided:
Garage Door Repair

Review:

Super responsive, professional, and trustworthy!

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A Response from: Tyler & Anna Hockman

Thank you, Beth! So glad we could help.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Sean was awesome. Showed up on time and did great work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

A+ service from William. Great company to work with.

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William Fletcher Service Provided:
Garage Door Repair

Product:
Springs

Technician: William Fletcher
Review:

I felt confident contacting Precision because of their rating, and positive reviews, on Google. Sure enough, great service, friendly and knowledgeable technician, and quick service with great results. Thank you!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I reached out about having a garage door opener installed and they were able to get me on the schedule for the next day. Shawn was polite, knowledgeable, and made sure we knew how everything worked. The quality of the product is exceptional as well. We’re really pleased and highly recommended!

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A Response from: Tyler & Anna Hockman

Thank you, Emily! So glad we were able to help, call us anytime!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent service with no attempt to upsale service or products.

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A Response from: Tyler & Anna Hockman

Thank you, Larry! We would never recommend a repair unless it truly needs it. Glad we could help!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I would highly recommend Precision Door. They were able to come to my home the next day and repair my garage door. Mr. Fletcher was knowledgeable and let me know the price before the repair. My garage door now works better than it ever has.

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A Response from: Tyler & Anna Hockman

So glad we were able to help, Tammie!

William Fletcher Service Provided:
Garage Door Repair

Product:
Cables

Technician: William Fletcher
Review:

William was on time for the appointment. Very personable. He inspected our garage door (all parts) and explained some additional items that needed attention (some needed attention now and others would need attention in the future). He explained everything and the different prices and warranties depending on what we wanted done now. We were very impressed and he finished the job in an hour. We would recommend Precision Garage Door Repair to anyone that needs a job well done!!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind review! It is so important to us to hire and train honest technicians, who only recommend what is truly needed. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Called for a broken spring. Scheduled appointment that day. Repair person called and said he could be earlier than scheduled. Repaired and improved garage door. Explained all work that he could/ would do before he started. Done in an hour. Very friendly. Good solid work

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A Response from: Tyler & Anna Hockman

So glad Shawn was able to help!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

William Fletcher was really great. He went above and beyond to assess our broken door and fix it. He gave me honest info on our options for replacing the opener. He was able to fix the chain issue we had and saved us from having to buy a whole new opener. He went the extra mile and sprayed our wheels/bearings to ensure everything was quiet as possible - on both doors. He was very friendly and trustworthy. We will absolutely be using Precision again, and I hope we get William. He is a great asset for the company. Thank you for providing great service and nice people. Highly recommend!

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William Fletcher Service Provided:
Garage Door Repair

Technician: William Fletcher
Review:

Excellent service and installation. Shawn was professional and ensured our opener inside the cars worked as well before leaving. Precision will be our “go to” company from here on out. I have also told my kids about you, who will be calling you soon as their door too is on its way out. Thanks for taking care of us.

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A Response from: Tyler & Anna Hockman

Larry, thank you so much for the kind words! As a local business, word of mouth is invaluable to us and we are so grateful to you for sharing our name. Stay safe out there, and call us anytime.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Very fast response to my call. William did a “tuneup” on all 3 of my door openers, which are 40+ years old! They all sound so much quieter now. I asked for an estimate on new ones, which he emailed to me. When I decide to replace one or all of them, I shall call this company again. By the way, William was as nice as can be and very knowledgeable.

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A Response from: Tyler & Anna Hockman

We are so glad William was able to get your doors running smoothly! Don't hesitate to call with any questions about your estimate in the future, we are happy to help!

William Fletcher Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: William Fletcher
Review:

Had called the morning of seeing one of our torsion springs had broke on our garage door. Was surprised to get an appointment the same day to fix the issue. William Fletcher came out and I'm someone who asks a lot of questions...a lot.... William was very receptive to all the questions and definitely provided me with every answer to my many questions. Don't go shopping for your garage door issues. Call Precision and know you'll be taken care of in all ways. They are now my go to for any issues I have for my garage door problems!

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A Response from: Tyler & Anna Hockman

Sam, Thank you so much for the kind review! We are so glad William was able to answer all your questions, and put you mind at ease. Call us anytime!

William Fletcher Service Provided:
Garage Door Repair

Product:
Springs

Technician: William Fletcher
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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1418 E Magnolia St
Unit B

Fort Collins, CO 80524
Precision Garage Door of Loveland
Office: (970) 541-2623
2187 E. 11th Street
Loveland, CO 80537