I am so happy with the service i received from Jack (Jackson) with Precision Garage Door of Loveland. I was most impressed with his knowledge. He went over my garage door with me step by step. He did not try to sell me anything. While I called for service because the wire to the sensor to close the door was broken, he did their 25 point check - which is their policy - regardless of what you call them out for.
He told me I had a good motor and door - no replacement necessary. As he showed me the areas that were, or could become, concerning (and I understood and could see what he was explaining) I realized, though, that it was time I actually put some money into my door to preserve it for as long as I can since i have rather neglected it. It was totally my choice, no guilting or sales pitch involved. I would have felt comfortable just having him replace the wire because I felt no pressure to have him do anything more. As a matter of fact, I felt that he was a most honest individual who truly did know his job and cared about doing his very best.
To the husband and wife who own this family company, i hope all your employees are this good at their job. Give Jack a raise!