Garage Door Repair Reviews in Fort Collins (Page 2)

This is the 2nd, or 3rd time I have used Precision Garage Door and I highly recommend them. Professional, quick and overall great service! Thank you guys!

- David Snyder

Jacob Tighe was skilled, professional, and friendly. I'm very happy with the work that was done, and will recommend Precision to anyone needing your services.

- Diane Hanson

My garage door opener had been making this terrible sound and it sounded like it was getting worse. My neighbor gave me Precision Garage Door as someone to call because he used Precision. I called, made an appointment and the gentleman fixed the door. The door opens without the loud noise I had in the past.

- Mary Anne Santangelo

Garage door broke on a Friday and The repairman was in my garage 15 minutes after I called dispatch. Very knowledgeable, worked fast, answered my questions. I'd use this company again without question.

- Brent Glenn

Amazing customer service and job well done. They were able to come out the same day. Jack, the technician, was five star all the way. He did a full inspection of my garage door and then thoroughly went through everything with me. He gave me multiple options to choose from, depending on how much I wanted him to do. There was no pressure to choose the more expensive option. He completed the job in a timely manner and walked me through everything and verifying the job was done right. Can’t say enough good things about him. When one of my garage doors needs service again, I know who I will be calling. Thanks again!

- Dennis Peters

Precision was referred by a friend and he was 100% correct. From the initial phone call until the technician drove away I was informed of every thing that was happening. After the tech inspected my system he told me what his "plan of attack" was and started to work. My old system was not conventional and was originally scratch built 47+ yrs ago. After removing the old system the tech " fabricated" a new system and installed it. After the installation the tech checked out everything, even my 5 remotes. The entire process was more complicated than I had thought and the price was still cheaper than a "off the shelf" model. Will definitely recommend Precision to everyone.

- Frank Waters

William was very professional and friendly. He replaced the broken bracket also made sure the door was working properly before he left. I would give him ten stars.

- Carolyn Frantz

Quick, excellent service. Jackson was technician. He did an excellent job of explaining everything and going over the setup. Very satisfied!

- Alan Kesterke

Quick response. Transparent explanation of options. Great service.

- Ray Magill

The repair man was very knowable, I highly recommend Precision Garage Service!

- Tom Gall

Jacob was very professional and courteous! Appeared to have super knowledge!

- Bill Hibbler

Our garage door suddenly stopped working, so I scheduled an appointment with Precision Garage Door Service online. The booking process was quick and easy, and I was able to get an appointment that same afternoon. The communication from Precision Garage Door Service was outstanding from start to finish. I received a text message with Jacob's photo and information about when to expect him, which was very reassuring. Jacob also called before arriving and showed up right on time. After assessing the problem, Jacob thoroughly explained the issues with our garage door. Our garage door opener was nearly 20 years old and had completely failed. In addition to replacing the opener, the door springs also needed to be replaced. He provided a clear quote, answered my questions, and once I approved the work, he got started right away. He estimated the repairs would take a couple of hours, and that timeline was accurate. Toward the end of the project, Noah came to assist, and both technicians were friendly, professional, and worked efficiently. They completed the repairs, tested everything thoroughly, and cleaned up all materials before leaving. The new garage door opener is incredibly quiet, and we love the added convenience of the MyQ app. We can now use our cell phones to open and close the garage door, in addition to the new remotes that came with the system. As first responders, we also greatly appreciated the discount that Precision Garage Door Service provided. It was a thoughtful gesture and another example of their commitment to customer service. Overall, we had an excellent experience with Precision Garage Door Service. Jacob and Noah provided exceptional customer service, quality workmanship, and clear communication throughout the entire process. I would highly recommend them to anyone needing garage door repairs or replacement.

- Heather Heiduck

Jacob was absolutely wonderful. He knew exactly what he was doing and he did an exceptional job, plus he was so nice to talk to. We are both dog lovers so we talked about that. I am thinking of getting the 3rd bay done and I want Jacob to do that. It was such a great experience. He is such a great guy.

- Dee Moutoux

We were very pleased with Gary Vallez. He made sure we thoroughly understood what had to be done, and why. He was polite, professional, and neatly attired. It helped that Gary took photos of the the top of the motor and other hard to reach areas so that we could easily see what the was talking about. Absolutely no pressure to upsell or push to approve the estimate immediately. We are pleased and would recommend your company to anyone.

- Charles Miller

I replaced my garage door opener in December, but had problems twice with the remote. I found the process of getting the issue resolved was easy. I was able to schedule appointments online, the technicians showed up on time and were thorough and courteous. They found my remote was part of a bad batch from the manufacturer. They replaced the remote, made sure everything was in good working order, and covered everything under warranty. I would definitely recommend them for any garage door issues.

- Jan Hudak

Noah was extremely professional and got my garage door problem solved promptly! Will be using again in the future for any garage door needs.

- Michelle H

Jackson was a very professional , polite and Courteous. I think your company is very lucky too have him. He explained every detail and helped us program our phones. I thank you very much for taking care of us on short notice.

- James Blackwell

Noah was great. Took time to explain what he saw and what was needed and what was recommended. Quality of work was really good. 5 treat warranty on the work that was done. First time I have seen that with a garage door company. Thanks

- Jeffrey Alumbaugh

I was referred by a neighbor to your company, so I made the call to schedule the service appointment. The receptionist was very friendly and thorough in answering my questions. I was given a window of 8-10, and they called me to inform me that they were on their way and how far away they were. They arrived a few minutes early. They ran through the test and came back with why it wasn’t working I went out to review everything with Noah, the technician. He explained everything in detail and documented the entire process. He also showed me what was wrong and how he was going to fix it. I had hoped that if the spring and the drums were fixed and working properly, the motor would still be good. Unfortunately, after all the work, the motor had to be replaced as well. He came with all the tools and parts and it didn’t take long at all. Noah was quick, knowledgeable, and efficient. Everything looks great and works great! I am truly impressed, it was quick and seamless.

- Carrie M

The technician arrived on time and listened closely to my explanation of the problem and the service history of my door system. After a careful inspection, he explained the primary problem and other issues. He laid out the solutions and the cost of each. Once he had my approval, he worked efficiently to service and repair my doors. I will definitely call back for annual service and any needed repairs.

- Dennis Freeman

Brian was very thorough and explained every option to me. I told him I did not want a bandaid. He understood perfectly and the garage door works very nicely. Very pleased.

- Robert Payne

I thought I had called the Cheyenne phone number, however the crew I got out of Ft Collins did an EXCELLENT job. They called me to say they were on their way, they called when they arrived. They answered my questions and gave me their thoughts on ways to proceed. They are coming back for a second job and I anticipate the same level of professionalism. I would reccomend them to everyone.

- Gary Hickman

The technician was very professional and informative. It seemed pretty expesive for the work that was completed, but the door is working great.

- Matt Pflieger

Technician was very thorough at explaining the requirements to fix the door, He was skilled and excellent at the repair work, He had good communication skills and was ethical and I felt very confident about the service provided.

- Terri Everson

Bryan was prompt, even early, and very professional. He explained what needed to be done in an “easy to understand way” and completed the job efficiently. The job cost was fair and I will definitely use them again!

- Geri Hammerschmidt

I googled garage door repair and precision came up with five stars. They were open 24 seven so I gave him a call made an appointment for one day change my mind cause I couldn’t get my car out and call them back and change the appointment they came out on time fix my door. Jack was just great as far as doing the work and telling me what was needed I’m happy with how it turned out. I’ll have them back again when the other door goes bad. Thank you.

- Doug Crumrine

Thanks

- Daniel Fink

William and Jordan were great. Both punctual and polite. I have my garage door techs for life! Thank you.

- Kent Heusinkveld

Very punctual and communicative! So thankful for how quickly they were able to come help us.

- Cailin Reynolds

Brendan and Isaac were very courteous, professional and hard working. They completed the job quickly and made sure everything was perfect before they left. Except for a dent in my old garage door, I thought it worked just fine. My new door works so much better. Love it!!

- Kathy Prevost