Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Collins
has received 194 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Great service,

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William Fletcher Service Provided:

Garage Door Opener Install


Technician: William Fletcher
Review:

William was the tech. Very personable - very knowledgeable. Got the door working and adjusted. Very detailed about wear and tear and age of the door. Was willing to make appointment that was a few days away. They responded same day and found a tech with availability. 1st tech was running late so they sent another. Gave me solid advice to alleviate the mistreatment and therefore misalignment of our shop doors.

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William Fletcher Service Provided:

Garage Door Repair


Technician: William Fletcher
Review:

I called for an appointment at 9:00 a.m. and the garage door was repaired by 2:00 p.m. the same day! Brenden was the tech and did a great job--he probably does this kind of repair (replace broken springs) 50 times a week! Bottom line, Precision was very professional. I felt comfortable the job would be done right, and it was. Their price was reasonable. Not cheap but certainly not exorbitant either--middle of the road providing what I believe is a good value.

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Professional service all the way! Not only solved our problem, I believe it is working better than a brand new setup!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Braydon was awesome and gave great advice and patience with my decision. I would recommend you again. Laurie Klith

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A Response from: Tyler & Anna Hockman

Thank you so much, Laurie! So happy we could help.

Brendan Prevost Service Provided:

Garage Door Opener Repair


Technician: Brendan Prevost
Review:

I feel ripped off. I contacted Precision inquiring about service and rates. I told them I had a Guardian opener less than 6 years old. I had talked to Guardian about my problem and they told me it was the logic/circuit board and gave me an email address to order a new one. Precision told me their service person had everything necessary on his truck and I didn’t need to order it. The service person came, told me it was the circuit board, which I had told him when he arrived, told me he didn’t have one and that it would need to be ordered, it would be $65 for the call and he’d come back when it came. I told him that that wasn’t fair. I already knew it was the circuit board and they told me not to order it, that they had one. Now I’d have to double pay. The service person told me he wouldn’t charge me for the second service call. Six days later the circuit board came in and the service person came back. He did a great job installing it and it worked great. The charge was another $75! I asked about what he’d said about no service charge the second time and he said this was labor charge. I asked him if it would have been $65 plus $75 if he hadn’t given me “service” for free and he said yes. So BEWARE. That’s $140 for a trip out with no purchase of parts. I paid another $56 for the circuit board directly from the manufacturer. So that’s $196 to replace a $48 part that was easy to install.

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A Response from: Anna Hockman

Hi Dana, Thank you so much for taking the time to speak with me today and explain the situation further. We do our best to carry every part needed for a basic repair on our trucks, such as springs, bearings, rollers, cables and openers. Circuit boards cover such a wide variety of opener brands and models that it would be impossible to carry them all on our vehicles at any given time. I am so sorry if you were told otherwise and will address that issue. The $65 service fee is our charge to drive out to the home, complete a 25 point safety inspection of the door and diagnose the issue. After our technician has completed a full inspection, they then discuss any concerns about your door with you before agreeing to the work you would like to have done. Because we had to wait for your circuit board to arrive and could not do the repair same day as you had anticipated, we waived the service fee for the return call to complete the work. When our technician came out the second time to install the circuit board for you, he charged a $75 labor fee for the work that he was doing on your garage. I apologize again for any miscommunications we may have had and my offer still stands to refund your $65 service fee as a sign of goodwill if you decide you would like to do that. It was a pleasure speaking with you, thank you again for taking the time to return my call today.

Brendan Prevost Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Brendan Prevost
Review:

I used the chat function on the website at 4:30pm. Fast response and given a 12-2 window the next day. At 12:05 William arrived. He was super pleasant and professional. Within an hour several issues were fixed. Could not be happier and will always recommend this company to friends and family.

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William Fletcher Service Provided:

Garage Door Repair


Product:

Springs


Technician: William Fletcher
Review:

The technician was prompt and very knowledgeable. He gave us a call to let us know he was on his way. He got our garage door working again for us and a lot quieter. We highly recommend Precision.

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A Response from: Tyler & Anna Hockman

Thank you for the kind recommendation, Carol! Call us anytime

Brendan Prevost Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Brendan Prevost
Review:

I was very pleased with our experience with Precision Garage Door. They were able to schedule us for the very next day after I called, even though it wasn't an emergency. William installed a keypad entry and replaced a broken safety sensor. He did great work and explained everything well. He also rebalanced and straightened our garage door, eliminating an open gap along the right edge of the garage door, without even being asked.

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A Response from: Tyler & Anna Hockman

Paul we are so glad William could get your door running smoothly again! Call us anytime

William Fletcher Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: William Fletcher
Review:

Once again, the guys from Precision did an outstanding job! Thank you Colton and Tyler!

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Tyler Hockman Service Provided:

Garage Door Repair


Technician: Tyler Hockman
Review:

Nick professional and knowledgeable.

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Service Provided:

Garage Door Opener Repair


Review:

Precision was the only local area company to respond to our call on a holiday (despite other companies prominently advertising their availability "24/7"). Precision's technician William Fletcher professionally and promptly replaced our broken torsion spring and carried out other upgrades we requested. Additional interactions with Precision have convinced us to recommend them to others. A really good outfit!

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William Fletcher Service Provided:

Garage Door Repair


Technician: William Fletcher
Review:

From the first call to a resolved situation was less than 6 hours. Both the person answering the phone and Nick who repaired our Garage Door were empathetic, professional, and efficient. 3 qualities I appreciate in a customer service company. We will call you first if we have any additional problems.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Friendly, prompt service..

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Nick did a great job replacing our springs and bearings. Thanks for a quick repair.

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A Response from: Tyler & Anna Hockman

Thank you, Robert!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I called precision yesterday and had an appointment the next day. Brandan the installer did an amazing job explained everything good company 5 stars.

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Brendan Prevost Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Brendan Prevost
Review:

I was impressed with the service I received. I received a timely appointment and the technician was on time. The technician was courteous, friendly and knowledgeable. He thoroughly examined the door and made all necessary repairs in a timely manner. You have a good website that was helpful in choosing your company. Your truck was clean, well maintained and stocked. I would use your services again and recommend your company to anyone needing garage door repairs. Tim Sagen

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Service Provided:

Broken Garage Door Spring Repair


Review:

Great service once again!

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A Response from: Tyler & Anna Hockman

So glad we could help, Michael!

Service Provided:

Garage Door Repair


Review:

Problem with the opener belt tension on one side of the belt track. It was making lots of noise, so I knew there was something wrong. Precision replaced the entire belt/track assembly for me ... no charge, since it was still under warranty, 1.5 years after it was installed. He even had one on the truck! I am VERY happy with this company and the service provided.

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A Response from: Tyler & Anna Hockman

Jim we are so happy William could get your door running smoothly again! Call us anytime

William Fletcher Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Technician: William Fletcher
Review:

Did there job in a very professional manner

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A Response from: Tyler & Anna Hockman

Thank you Randy!

Tyler Hockman Service Provided:

Garage Door Repair


Product:

Cables


Technician: Tyler Hockman
Review:

Cheerful and courteous service person. I have a garage double door which has one long enclosed main spring. That spring broke. I called them late on a Sunday night and they arrived the next day at noon. The price was higher than I expected. However, it works well and I now have have an easier system to service with a two spring system. It took about 2 hours to replace everything.

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Brendan Prevost Service Provided:

Garage Door Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Wonderful Service! Exceptional from start to finish. The Technician was very professional and an absolute gentleman. Told me what I needed to repair today, and recommendations for the future as well, but no hard sell pressure at all. Thanks so much! Lori

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

The young man who did my repairs was very good and had exceptional people skills as well as knowledge or his job

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Wow, was I impressed with your service. I had been looking for a trustworthy company. I have friends who have had horror experiences with garage door repair people. The appointment was quick, not weeks out. The repairman was on time. He overlooked the junk in the garage as I was trying to move and could not get the garage door up. He showed us the little safety feature to get the door up without the lifter working. I was able to move my stuff out of the garage. The landlord can now deal with repairing or replacing the very old garage door lifter. Oh, the repairman(sorry, I think his name is Brandon) did a thorough inspection and writeup. Super great guy, very, very professional. What a positive experience in the middle of a moving out mess. Moving is drama enough by itself. THANK YOU, THANK YOU!!!

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Brendan Prevost Service Provided:

Garage Door Repair


Technician: Brendan Prevost
Review:

Courteous ,prompt , fast ,knew what he was doing 1

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Brendan Prevost Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Brendan Prevost
Review:

Nick was very professional and knowledgeable. Easy to talk with and stayed until everything was exactly right. Thanks Nick!!

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

We needed 2 side springs replaced. We called a few other places and they came out and told us we needed to replace the whole system since it was very old. The guy from Precision who repaired our springs did an excellent job for a great price. I would definitely recommend this company to do your garage opener repairs.

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William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Great service and reasonably priced.

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A Response from: Tyler & Anna Hockman

Thank you, Ann! Call us anytime

Service Provided:

Garage Door Repair


Review:

Fast service. Friendly competent service person.

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A Response from: Tyler & Anna Hockman

Thank you John! Glad we could help

Service Provided:

Garage Door Opener Repair


Review:

Nick was great! He showed up right on time and was able to quickly diagnose and offer a solution. He was upfront with the pricing and was able to quickly repair the broken springs. He also stayed to make sure it was working and when there was another small issue he was able to offer a solution and repair that as well. Great service.

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A Response from: Tyler & Anna Hockman

Ally we are so glad Nick was able to get your door running smoothly again! Call us anytime

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524