Read what people are saying
about Precision Garage Door

Precision Garage Door of Fort Collins
has received 140 reviews, averaging 4.97 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 12/08/2020
Garage Door Repair
,
Review:

I had a broken spring...nothing to terrible. I called and they were at my home in less than 2 hours. The installer knew what he was doing and was very professional. He answered all my questions and even gave me a quote for some new insulated doors that I'm looking at getting for my shop. Customer service like this is few and far between these days! Thank you so much for all you did. I absolutley recommend them to anyone looking for new doors or just a fix. The price was fair as well.

- Steve Horton

A Response from: Tyler & Anna Hockman

Steve we so appreciate your recommendation! Thank you so much for the kinds words, call us anytime!

Nick Jones Service Provided:

Garage Door Repair


Product:

Springs


Technician: Nick Jones
Review:

The whole experience with Precision was great! They were professional, quick to respond, and their technician was very knowledgeable. Nick worked through all the possible problems and explained how everything worked. We will call them again if we have problems in the future.

- Elaine Backman

A Response from: Tyler & Anna Hockman

We are so happy we could help, Elaine! Thanks so much for giving us a call!

Nick Jones Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Nick Jones
Review:

TERRIBLE! DO NOT USE! Tried to charge me $1000 I got the same thing done for $235 with another vendor. The Degree of attempted deception was astounding!!!

- Michael Hansen

A Response from: Anna Hockman

Hi Michael, Thank you for taking the time to speak with me on the phone tonight. I would like to apologize for the frustration you have felt, and also the confusion we seem to have had over your quote. We train our technicians to do a thorough and honest safety inspection of every door they encounter. Because yours was significantly older, there were many parts that were in need of repair or replacement. The $700 quote included everything that technically needed done, but we would have been happy to simply repair your springs as the next company did. It is so important to us that our customers are aware of potential issues their door may have in the future so that they know what to expect. I am deeply sorry for the miscommunication, and hope you have a wonderful Christmas.

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Wonderful service!!! Thank you!!

- Bill Rhoads

A Response from: Tyler & Anna Hockman

Thank you Bill!

Tyler Hockman Service Provided:

Garage Door Repair


Technician: Tyler Hockman
Review:

We found that Precision was outstanding in their service and professionalism! Everything was explained to us and given three options. Definitely will use and recommend this company!

- Beth Stevens

Tyler Hockman Service Provided:

Garage Door Repair


Technician: Tyler Hockman
Review:

William did a great job showed me different options went about the repairs and installation of new opener could tell he was experienced and new what he was doing cleaned after he was done within the time he said it would take.

- Richard Dykstra

A Response from: Tyler & Anna Hockman

So glad we were able to help, Richard! Call us anytime!

William Fletcher Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: William Fletcher
Review:

Overall it was a great experience. Easy to schedule over the weekend and William really went above and beyond to answer all my questions and make the best recommendations. Will be going with Precision from now on!

- Greg B

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Nick was awesome. He arrived, diagnosed the problem, explained to me what needed to be done, and had it fixed all in about an hour. Highly recommend.

- Jacob Thiele

A Response from: Tyler & Anna Hockman

Thank you so much for the recommendation, Jacob!

Nick Jones Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Nick Jones
Review:

I readily give a five-star rating. When you encounter a problem with a garage door, chances are you need a remedy quickly. Such was my case. A quick call and the tech was basically on his way. A short time later, all was well. Just one experience, but I would recommend them. Thanks to Precision.

- Steve Lynn

A Response from: Tyler & Anna Hockman

We are so glad we were able to help you, Steve! Call us anytime

Nick Jones Service Provided:

Garage Door Repair


Technician: Nick Jones
Review:

Appreciate the prompt, professional service. Shawn (sp?) is knowledgeable, honest, and does great work. Thanks!

- Tim Effinger

Service Provided:

Garage Door Repair


Review:

Excellent service. Evaluated and repaired the same day I called. Most importantly, I never felt like I was being “up-sold” anything I didn’t need.

- R. Rose

A Response from: Tyler & Anna Hockman

Thank you so much for the kind review, call us anytime!

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Excellent service by William. Prompt, provided clear information on service and pricing.

- David Mclean

A Response from: Tyler & Anna Hockman

Thank you, David!

William Fletcher Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: William Fletcher
Review:

Wow what a very professional company!! Tyler came out looked at my garage door and told me what they could do and what needed to be done. He fixed it right away. Tyler was super knowledgeable on what needed to be done and handled it. Thanks so much for coming out as soon as possible to handle what was going on with my garage door.

- Chris Fair

Tyler Hockman Service Provided:

Garage Door Repair


Technician: Tyler Hockman
Review:

Precision was very responsive and efficient. William Fletcher, the technician with whom we worked, was great. He was exactly on time. He reviewed the diagnosis and options very clearly. And he finished the job in about an hour. He was very professional and courteous. I am impressed with both William and Precision, and if ever I need garage door help again, they will get my business. Thank you!

- Dan Ferguson

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

These folks know what customer service is. Were at my house within an hour of my call. Shawn had my garage door opener running smoothly in about 20 minutes. Precision will always be my first call should I have any issues going forward.

- Jay Vanvlerah

Service Provided:

Garage Door Opener Repair


Review:

We’ve had issues with our garage doors for a while and finally decided to give Preciaion a try. We chose them because they were responsive the same day of our call and a warranted their work. The technician was knowledgeable and took very good care of our needs. We are pleased with Precision and would definitely recommend them.

- Cindy Gibson

Service Provided:

Garage Door Repair


Review:

I could not be more pleased with the service. Sean was punctual, courteous, knowledgeable, professional, and honest. He explained in detail what was wrong with my garage door and gave me excellent feedback on what should/could be done, and in what time frame. My garage door is working smoothly now and Sean installed a handy keypad. I will recommend Precision to anyone looking for quality garage door service.

- Leslie Vanderven

A Response from: Tyler & Anna Hockman

Thank you so much for the kind recommendation, Leslie! We are so glad Shawn was able to help you, call us anytime!

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

These guys were awesome to work with. They were prompt, courteous, and very professional. We discovered the broken spring when I was heading out for lunch. William had the door working by the end of the day. William performed an inspection of all the door components and fully informed us of what was critical to fix immediately as well as some maintenance issues that were important. We highly recommend Precision to anyone needing work done on overhead garage doors.

- Mark and Sandra

A Response from: Tyler & Anna Hockman

Springs always seem to break at the worst times! We are so glad you gave us a call on your way to lunch, happy to help anytime. Thank you for the recommendation, Mark & Sandra!

William Fletcher Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: William Fletcher
Review:

Sean was the technician that fixed my garage. His work was great quality and he got it done in about an hour. The pricing is really reasonable as well compared to other places in Fort Collins. Definitely will keep using their services, thanks!!

- Samantha Thuis

A Response from: Tyler & Anna Hockman

That means so much to us, Samantha! Thank you so much for choosing a local team to repair your door!

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Technicians were kind, honest, prompt, and professional. Great company.

- Lorie Federman

A Response from: Tyler & Anna Hockman

Thank you so much, Lorie! Your new door looks gorgeous!

William Fletcher Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: William Fletcher
Review:

I sent an email and within a day Precision contacted and repaired our garage door. Tremendous service.

- Ryan Odell

A Response from: Tyler & Anna Hockman

So happy we could help Ryan!

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Nick was great & they came out same day. Solved my problems & now I want a new insulated door-soon:)

- David Snyder

A Response from: Tyler & Anna Hockman

So happy to hear that, David! You are going to *LOVE* having an insulated door for this winter! Call us anytime with questions!

Nick Jones Service Provided:

Garage Door Repair


Product:

Springs


Technician: Nick Jones
Review:

I called Precision with problem syncing my remote controls For garage doors. Less than three hours later a technician was working on the problems and solved them and provided a complete inspection and tuneup of all components of the door, rail rollers and motor. Astounding service!

- Denver Burns

A Response from: Tyler & Anna Hockman

So very glad we could help, Denver! Call us anytime!

Service Provided:

Garage Door Opener Repair


Product:

Rollers


Review:

Super responsive, professional, and trustworthy!

- Beth Sowder

A Response from: Tyler & Anna Hockman

Thank you, Beth! So glad we could help.

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Sean was awesome. Showed up on time and did great work.

- James Gupton

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

A+ service from William. Great company to work with.

- Karen Jensen

William Fletcher Service Provided:

Garage Door Repair


Product:

Springs


Technician: William Fletcher
Review:

I recently moved into a new home and the garage door was noisy and had an alarming "shimmy" as it operated. I found Precision Garage Door via a Google search and was pleased they were able to offer same day service. The technician, Nick, was friendly and knowledgeable. He suggested what should be fixed right away but didn't "hard sell" me on repairs that could wait. I would definitely recommend them and will be calling them back when I'm ready for further garage door service.

- Matthew Morton

Nick Jones Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Nick Jones
Review:

I very much appreciated your phone statement about precautions you take concerning the virus. Also appreciated was your coming the same day, very punctually, and getting the door functioning while I plan the next move.

- Mara Willhite

A Response from: Tyler & Anna Hockman

We are so glad we were able to help, Mara! It is so important to keep both yourself, and our technicians safe on the job. We so appreciate your trusting us with that responsibility.

William Fletcher Service Provided:

Garage Door Repair


Product:

Rollers


Technician: William Fletcher
Review:

I highly recommend Precision Garage Door Fort Collins! I called them in a panic with an emergency...the receptionist was amazing! Even though they were booked for the day, she reached out to her supervisor to see if he could figure something out. He called me personally and said he would send a technician over. Shawn had the problem fixed in no time! He explained everything to me and was very knowledgeable and professional! Thank you so much Shawn and staff at Precision Garage Door Fort Collins!

- Megan

A Response from: Tyler & Anna Hockman

Megan we are so very glad we could help you! Thank you for reaching out!

Service Provided:

Garage Door Repair


Product:

Rollers


Review:

Shawn was prompt , efficient , knowledgeable and clearly explained what was going on and needed attention. Will use again.

- Ian Buchanan

A Response from: Tyler & Anna Hockman

Call us anytime, Ian!

Service Provided:

Garage Door Repair


Product:

Springs


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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1305 Duff Dr
STE 5

Fort Collins, CO 80524