I had some issues with my garage door, so I looked on-line and found Precision had several 5 star reviews. So I gave them a call. The customer service rep on the phone was very polite and helpful. She set up an appt. with a technician for the same day. Nick was assigned to my project. I reviewed all of reviews about Nick, prior to him arrive. All were 4 & 5 star. Once he arrived, I was not dissapointed. He listened to my concerns about the issues with our door. He inspected the door and advised me what could be done to rectify the problems. They ranged from basic cleaning and maintenace to replacement of worn parts. He explained what each level of service would be and how it would affect the future performance of the door. Although the door is 26 years old and still had many of the original parts, he never tried to "up sell" me on replacement parts. He did show me where many of the original parts were worn and estimated how much longer they may last. I could see with my own eyes the wear on the parts. Obviously I was having problems with the door, or I wouldn't have made the call in the first place. After looking at the parts, I was convinced that I was lucky we never had any "major" problems with the door, but could see where these original parts would soon fail and lead to major issues. After getting an estimate on costs, I decided to replace several of the original parts. Nick said he had the parts on his truck and could remove the old parts and replace the new parts without another trip. He completed the repairs in a timely and professional manner. He adjusted our opener and cleaned up everthing behind him. Upon completion, the door works as good as new. I am very pleased with Nick's performance and would recommend Precision and Nick to anyone. Although the Product list below only allowed me to select one item, Nick replaced the spring, rollers, and drums. All were about to have major failure due to age.

- Ray Miller

Ray we are so glad you gave us a call! Nick is a wonderful asset to our team, and does great work. Thank you so much for trusting us with your home, call anytime.

Service was great and Tyler showed up within 2 hours of calling. My garage door was making loud noises and the rollers were replaced. Tyler was professional and he he explained my options. Suggestions were made for a future repair that wasn’t critical at the time.

- Rhonda

We are so glad you gave us a call, Rhonda! Happy to help anytime

I had a great experience with Precision and referred a neighbor as well. We both had same day service and were very pleased. William was very thorough in showing me what he did and what to look out for. He programmed my remotes and everything works like new.

- Matthew Wells

Thank you so much for the kind words, Matthew! We love having William on our team, call us anytime!

Excellent.... knowledgeable, courteous and explained the issues very well. Brandon was superb!

- Patricia Sloan

Service was excellent. William explained everything.

- Charles Fugate

I was impressed with your professionalism at every point from the appointment call, then the technician on his way call, to the clear and very informative explanation of the 25 point check, to what should be replaced and updated, without any pressure or force to do any. Tyler is very well mannered and patient. Thank you, I have already told several friends or your great company and representatives.

- Faith Minyard

Precision did an excellent job! The spring broke on my 10-yr-old garage door opener. I called and got estimates from 3 companies and Precision Overhead Garage Door Service responded the fastest, scheduled the fastest and was actually a few dollars cheaper than their competitors. Kim explained how the repair would be done and got it scheduled for the very next day. I purchased my opener at Home Depot and Brandon came and installed it, replaced the broken spring and loud metal rollers, and Voila! I have a new, quiet garage door opener. Brandon even set up the electronic entry codes for the remote opener for me. It was a pleasure working with such a competent and knowledgeable technician!

- Sharyn Syre

We are so glad you called, Sharyn! Brendan is a great asset to our team, thank you for trusting us with your home!

We're new to Loveland so we chose Precision because of the good comments submitted by other customers. Brendan, the technician showed up on time. Nice personality. Quickly discovered the problem and fixed it. Did an inspection of the garage door. Also lubed the door hinges. Reasonably priced.

- Rick Dinkle

Rick we are glad you gave us a call! Thanks so much for the kind review, and for trusting us with your home

Outstanding Service call today! Despite weather conditions still arrived when requested. Assessed damaged door, provided recommendations that were clear and concise to include options. Precision tech, Nick Jones, was awesome in providing options, and allowed us to make well informed decision for the way forward. Looking forward to installation of upgrades to our 12 year old doors. Great job! Greatly appreciate military discount!

- Robert Young

So glad we were able to help, Robert! We can't wait to see your new door!

Easy to schedule, punctual and efficient

- Detlef Vischer

Nick arrived early. Got straight to work, explained our options including the cost of a new door. We bought a new door. Nick is knowledgeable and friendly. A valuable employee for Precision door. A real professional.

- Peter and val Schmidt

Brendan was amazing!! He came in a fixed a huge mess up from the last garage door repair company. They showed up same day, very professional, and fair on price! I will use them for here on out. They now have a customer for life. Thanks again Brendan!

- Chad Salz

Chad we are so glad we could help! Thank you for trusting us with your home, call anytime

Nick showed apologizing for being late, but appointment was scheduled between noon and two, and he showed up at 1:15. He got right to work evaluating the damage from the door closing on our truck. Nick repaired the damage with a new opener arm and two new struts. He adjusted the down force that apparently was the cause of the door striking the truck. Nick also made some adjustments to the door’s alignment and rollers. Nick was friendly and courteous while explaining our options. Work was done in a timely and efficient manner. Thank you.

- Erin Lopez

Erin thank you so much for giving us a call! Glad we could help

nice guy, worked quickly and efficiently. Came out the same day and got the work done! thank you!

- Tim Damato

Incredible. Going to work today and noticed garage door spring was broken great. Went on line found precision read reviews sounds great. Called scheduled an appointment for the morning. Guess what never showed. Called back said forget it I will go with someone else. Had it scheduled with their competitor. Their manager called apologizing for the mistake said they would take care of it for no charge. I said “What”. Are you kidding me. This is Absolutely The best service I have ever experienced. I Will recommend this company to everyone I know. Service tech showed up very apologetic saying they were sorry and would take care of the issue. Awesome. Very professional. I really appreciate you all! God Bless. Josh

- Josh Merrell

Josh, we are so sorry about the scheduling confusion and so grateful you gave us the chance to make it right with you! Thank you so much for your understanding, and the kind review. Call us anytime!

Precision set expectations up front starting with the phone call describing the (likely) problem, possible fixes needed, and approximate costs. The tech (Nick) was scheduled for a few hours later, was timely in arrival and was very thorough in his work, including subtle details that mattered for better functioning of the opener. (Another company previously installed mismatched springs they had on hand despite my concern, and their springs failed years sooner than expected.)

- Keith F

So happy to hear it, Keith! Call us anytime

William was able to resolve the issue and repair the garage door spring in no time. Very professional. Very satisfied with the level of service and quality ????. Well done William. Will definitely recommend you for any future repairs or services. Way to go team!

- Alagha Dawood

Thank you so much, Alagha! Happy New Year!

Courteous, polite. Explained everything very well. Love the same day service. Love the repeat customer discount. Tyler was awesome!!

- Lisa Wallace

Precision really knows customer service, Nick and Brendan were awesome and did a great job of repairing our door and doing a few other things that were needed. Don't call anyone else like I did the first time and got burned. You guys run a Great business!!! Thanks for getting us back up and running!!

- Greg Calkins

Thank you so much, Greg! We are so glad you called, Merry Christmas!

Tyler was (is) a tremendous asset to your business!! His knowledge, attention to detail, professionalism and Customer Service focus are exemplary. Thanks for being there when we needed you...greatly appreciated!!

- David Mourhess

Thank you so much for the kind review, David! We are happy to help anytime. Merry Christmas!

Good people and 5 star service! William a fine man and easily solved the spring problem and at a fair price. Great to find a local company who know what they are doing! Don Emslie

- Don Emslie

Thank you so much, Don! We're glad you found us too. :)

I had a broken spring...nothing to terrible. I called and they were at my home in less than 2 hours. The installer knew what he was doing and was very professional. He answered all my questions and even gave me a quote for some new insulated doors that I'm looking at getting for my shop. Customer service like this is few and far between these days! Thank you so much for all you did. I absolutley recommend them to anyone looking for new doors or just a fix. The price was fair as well.

- Steve Horton

Steve we so appreciate your recommendation! Thank you so much for the kinds words, call us anytime!

The whole experience with Precision was great! They were professional, quick to respond, and their technician was very knowledgeable. Nick worked through all the possible problems and explained how everything worked. We will call them again if we have problems in the future.

- Elaine Backman

We are so happy we could help, Elaine! Thanks so much for giving us a call!

Wonderful service!!! Thank you!!

- Bill Rhoads

Thank you Bill!

We found that Precision was outstanding in their service and professionalism! Everything was explained to us and given three options. Definitely will use and recommend this company!

- Beth Stevens

William did a great job showed me different options went about the repairs and installation of new opener could tell he was experienced and new what he was doing cleaned after he was done within the time he said it would take.

- Richard Dykstra

So glad we were able to help, Richard! Call us anytime!

Overall it was a great experience. Easy to schedule over the weekend and William really went above and beyond to answer all my questions and make the best recommendations. Will be going with Precision from now on!

- Greg B

Nick was awesome. He arrived, diagnosed the problem, explained to me what needed to be done, and had it fixed all in about an hour. Highly recommend.

- Jacob Thiele

Thank you so much for the recommendation, Jacob!

I readily give a five-star rating. When you encounter a problem with a garage door, chances are you need a remedy quickly. Such was my case. A quick call and the tech was basically on his way. A short time later, all was well. Just one experience, but I would recommend them. Thanks to Precision.

- Steve Lynn

We are so glad we were able to help you, Steve! Call us anytime

Appreciate the prompt, professional service. Shawn (sp?) is knowledgeable, honest, and does great work. Thanks!

- Tim Effinger