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has received 976 reviews, averaging 5.00 Stars:
Cheyenne, WY
Cheyenne, WY
Our garage door suddenly stopped working, so I scheduled an appointment with Precision Garage Door Service online. The booking process was quick and easy, and I was able to get an appointment that same afternoon. The communication from Precision Garage Door Service was outstanding from start to finish. I received a text message with Jacob's photo and information about when to expect him, which was very reassuring. Jacob also called before arriving and showed up right on time. After assessing the problem, Jacob thoroughly explained the issues with our garage door. Our garage door opener was nearly 20 years old and had completely failed. In addition to replacing the opener, the door springs also needed to be replaced. He provided a clear quote, answered my questions, and once I approved the work, he got started right away. He estimated the repairs would take a couple of hours, and that timeline was accurate. Toward the end of the project, Noah came to assist, and both technicians were friendly, professional, and worked efficiently. They completed the repairs, tested everything thoroughly, and cleaned up all materials before leaving. The new garage door opener is incredibly quiet, and we love the added convenience of the MyQ app. We can now use our cell phones to open and close the garage door, in addition to the new remotes that came with the system. As first responders, we also greatly appreciated the discount that Precision Garage Door Service provided. It was a thoughtful gesture and another example of their commitment to customer service. Overall, we had an excellent experience with Precision Garage Door Service. Jacob and Noah provided exceptional customer service, quality workmanship, and clear communication throughout the entire process. I would highly recommend them to anyone needing garage door repairs or replacement.
- Heather Heiduck
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Technicians & Installers: Jacob Tighe
Windsor, CO
Jacob was absolutely wonderful. He knew exactly what he was doing and he did an exceptional job, plus he was so nice to talk to. We are both dog lovers so we talked about that. I am thinking of getting the 3rd bay done and I want Jacob to do that. It was such a great experience. He is such a great guy.
- Dee Moutoux
Loveland, CO
We were very pleased with Gary Vallez. He made sure we thoroughly understood what had to be done, and why. He was polite, professional, and neatly attired. It helped that Gary took photos of the the top of the motor and other hard to reach areas so that we could easily see what the was talking about. Absolutely no pressure to upsell or push to approve the estimate immediately. We are pleased and would recommend your company to anyone.
- Charles Miller
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Technicians & Installers: Gary Vallez
Fort Collins, CO
I replaced my garage door opener in December, but had problems twice with the remote. I found the process of getting the issue resolved was easy. I was able to schedule appointments online, the technicians showed up on time and were thorough and courteous. They found my remote was part of a bad batch from the manufacturer. They replaced the remote, made sure everything was in good working order, and covered everything under warranty. I would definitely recommend them for any garage door issues.
- Jan Hudak
Cheyenne, WY
Noah was extremely professional and got my garage door problem solved promptly! Will be using again in the future for any garage door needs.
- Michelle H
Cheyenne, WY
Jackson was a very professional , polite and Courteous. I think your company is very lucky too have him. He explained every detail and helped us program our phones. I thank you very much for taking care of us on short notice.
- James Blackwell
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Technicians & Installers: Jackson Hayslip
Cheyenne, WY
Noah was great. Took time to explain what he saw and what was needed and what was recommended. Quality of work was really good. 5 treat warranty on the work that was done. First time I have seen that with a garage door company. Thanks
- Jeffrey Alumbaugh
Loveland, CO
I was referred by a neighbor to your company, so I made the call to schedule the service appointment. The receptionist was very friendly and thorough in answering my questions. I was given a window of 8-10, and they called me to inform me that they were on their way and how far away they were. They arrived a few minutes early. They ran through the test and came back with why it wasn’t working I went out to review everything with Noah, the technician. He explained everything in detail and documented the entire process. He also showed me what was wrong and how he was going to fix it. I had hoped that if the spring and the drums were fixed and working properly, the motor would still be good. Unfortunately, after all the work, the motor had to be replaced as well. He came with all the tools and parts and it didn’t take long at all. Noah was quick, knowledgeable, and efficient. Everything looks great and works great! I am truly impressed, it was quick and seamless.
- Carrie M
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Technicians & Installers: Noah Guoladdle
Cheyenne, WY
The technician arrived on time and listened closely to my explanation of the problem and the service history of my door system. After a careful inspection, he explained the primary problem and other issues. He laid out the solutions and the cost of each. Once he had my approval, he worked efficiently to service and repair my doors. I will definitely call back for annual service and any needed repairs.
- Dennis Freeman
Loveland, CO
Brian was very thorough and explained every option to me. I told him I did not want a bandaid. He understood perfectly and the garage door works very nicely. Very pleased.
- Robert Payne
Cheyenne, WY
I thought I had called the Cheyenne phone number, however the crew I got out of Ft Collins did an EXCELLENT job. They called me to say they were on their way, they called when they arrived. They answered my questions and gave me their thoughts on ways to proceed. They are coming back for a second job and I anticipate the same level of professionalism. I would reccomend them to everyone.
- Gary Hickman
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Technicians & Installers: Bryan Willoch
Fort Collins, CO
Technician was very thorough at explaining the requirements to fix the door, He was skilled and excellent at the repair work, He had good communication skills and was ethical and I felt very confident about the service provided.
- Terri Everson
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Technicians & Installers: Gary Vallez
Windsor, CO
Bryan was prompt, even early, and very professional. He explained what needed to be done in an “easy to understand way” and completed the job efficiently. The job cost was fair and I will definitely use them again!
- Geri Hammerschmidt
Fort Collins, CO
I googled garage door repair and precision came up with five stars. They were open 24 seven so I gave him a call made an appointment for one day change my mind cause I couldn’t get my car out and call them back and change the appointment they came out on time fix my door. Jack was just great as far as doing the work and telling me what was needed I’m happy with how it turned out. I’ll have them back again when the other door goes bad. Thank you.
- Doug Crumrine
Loveland, CO
William and Jordan were great. Both punctual and polite. I have my garage door techs for life! Thank you.
- Kent Heusinkveld
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Technicians & Installers: William Fletcher
Fort Collins, CO
Very punctual and communicative! So thankful for how quickly they were able to come help us.
- Cailin Reynolds
Loveland, CO
Brendan and Isaac were very courteous, professional and hard working. They completed the job quickly and made sure everything was perfect before they left. Except for a dent in my old garage door, I thought it worked just fine. My new door works so much better. Love it!!
- Kathy Prevost
Cheyenne, WY
Very professional & courteous. Excellent service.
- Debbie Herndon
Cheyenne, WY
Excellent service.
- Patrick Gallizzi
Windsor, CO
Jackson was very professional, timely and informative. He did an excellent job! I will definitely recommend him and your company.
- Gary Johnson
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Technicians & Installers: Jackson Hayslip
Loveland, CO
Excellent and fast response and repair. Great work.
- Charles Crowley
Loveland, CO
Devon was excellent to work with. We were having trouble with our garage door binding when opening and closing. He took the time to cover all the issues the door had that caused the problem and review all options with me - thus I was able to determine the level of repair that fit our budget. He resolved the door binding issue and did so quickly. He cleaned up all debris and was done in less than an hour. Very professional.
- James Snitker
Cheyenne, WY
I just sold my home and bought another more for my needs. I needed a couple of remotes, so I call Precision who was listed on Google. I am amazed that I got an appointment for the very next day and the tech was here on time and went right to work on my door. The young man they sent was very nice and pleasant and knew his job well. I can gladly recommend Precision Door Service for their kindness, knowledge, and courteousness.
- Judith Gebhard
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Technicians & Installers: Jackson Hayslip
Greeley, CO
Prompt and excellent service. Jackson was awesome and explained every part of the repair and the pricing. We will definitely be choosing Precision for any future garage door related issues.
- Richard/Diana Arkley
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Technicians & Installers: Jackson Hayslip
Wellington, CO
The service technician was very knowledgeable and gave me all of my options. Did a good job installing and training on how to use the new units.
- Larry Beverly
Fort Collins, CO
Same day service! Jackson fixed my door in less than an hour. I’ve used Precision before and will use them again.
- Wendy Trippel
Wellington, CO
I had an unfortunate accident with my garage door, leaving a garden tool in the rail that really did some major damage. This was on a Saturday. Called on a Saturday, where a representative answered immediately and had me set up with an appointment first thing Monday morning. Devon, who was the tech that came out, was right on time, knowledgeable, and had the entire job done within a few hours. I chose this company because of the existing reviews and very glad I did. Very quick and so far seems to be an excellent repair. Thank you!!
- Andrew Tuin
Fort Collins, CO
Outstanding service! Explained options on a new opener, and the pros and cons of waiting. No pressure just facts and great discussion. Bryan, my service tech was great a 5 out of 5. Thank you!
- David Zaitz
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Technicians & Installers: Bryan Willoch
Loveland, CO
I was very pleased with Bryan my serviceman. He was polite and took the time to explain everything he was doing so we could understand. He did not try to sell me anything I didn’t need. I was pleased with his prompt service and the phone call saying when he would be here. I chose Precision because of their customer ratings and professional website. I would definitely call them again. Now that I look further at the website I am disappointed I was not offered the military or senior discount because I qualified for both.
- Robbie Carpenter
Office: (970) 541-9995
128 Racquette Drive
Fort Collins, CO 80524
Jacob was very professional and courteous! Appeared to have super knowledge!
- Bill Hibbler