I contacted Precision Garage Door because one of my big coil springs had snapped so my opener couldn't lift the door. While the service call was for a broken spring, I also knew that my house was built 30 years ago and I've lived here for the past 14 years and I expect most of the door hardware hadn't been replaced in all that time (I replaced the opener several years ago so that part was OK).
I got a same-day appointment. Bryan took the time to inspect all the door hardware and went over the conditions he found and which parts were critical and which parts would probably be the next to fail. He showed me the wear indicators, including metal shavings, and then he went over all my options. I decided to replace just about every moving part and was happy to get it all done at once rather than waiting for the next bit to fail. Bryan went to work and, from the time my spring broke to the time my door was all fixed up with new hardware was only a few hours.
Great service, great results plus a 5 year warranty.