William Fletcher

William Fletcher
Technician
Reviews: 96
Average: 4.93 stars
William Fletcher has received 96 reviews, averaging 4.93 Stars:
1 2 3 4 5

William Fletcher's Bio:

William resides in Loveland Colorado, and enjoys living near the mountains. He enjoys working with his hands and takes pride in his work. In his free time, he enjoys hiking with his dogs, fishing, and woodworking.

Review:

Precision was the only local area company to respond to our call on a holiday (despite other companies prominently advertising their availability "24/7"). Precision's technician William Fletcher professionally and promptly replaced our broken torsion spring and carried out other upgrades we requested. Additional interactions with Precision have convinced us to recommend them to others. A really good outfit!

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William Fletcher Service Provided:
Garage Door Repair

Technician: William Fletcher
Review:

Problem with the opener belt tension on one side of the belt track. It was making lots of noise, so I knew there was something wrong. Precision replaced the entire belt/track assembly for me ... no charge, since it was still under warranty, 1.5 years after it was installed. He even had one on the truck! I am VERY happy with this company and the service provided.

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A Response from: Tyler & Anna Hockman

Jim we are so happy William could get your door running smoothly again! Call us anytime

William Fletcher Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: William Fletcher
Review:

We needed 2 side springs replaced. We called a few other places and they came out and told us we needed to replace the whole system since it was very old. The guy from Precision who repaired our springs did an excellent job for a great price. I would definitely recommend this company to do your garage opener repairs.

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William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Every thing was quick and easy from the first phone call to the repair. I would recommend their services Martin

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A Response from: Tyler & Anna Hockman

Thanks so much, Martin!

William Fletcher Service Provided:
Garage Door Repair

Product:
Rollers

Technician: William Fletcher
Review:

I had a great experience with Precision and referred a neighbor as well. We both had same day service and were very pleased. William was very thorough in showing me what he did and what to look out for. He programmed my remotes and everything works like new.

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind words, Matthew! We love having William on our team, call us anytime!

William Fletcher Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: William Fletcher
Review:

Service was excellent. William explained everything.

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William Fletcher Service Provided:
Broken Garage Door Spring Repair

Technician: William Fletcher
Review:

Incredible. Going to work today and noticed garage door spring was broken great. Went on line found precision read reviews sounds great. Called scheduled an appointment for the morning. Guess what never showed. Called back said forget it I will go with someone else. Had it scheduled with their competitor. Their manager called apologizing for the mistake said they would take care of it for no charge. I said “What”. Are you kidding me. This is Absolutely The best service I have ever experienced. I Will recommend this company to everyone I know. Service tech showed up very apologetic saying they were sorry and would take care of the issue. Awesome. Very professional. I really appreciate you all! God Bless. Josh

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A Response from: Tyler & Anna Hockman

Josh, we are so sorry about the scheduling confusion and so grateful you gave us the chance to make it right with you! Thank you so much for your understanding, and the kind review. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

William was able to resolve the issue and repair the garage door spring in no time. Very professional. Very satisfied with the level of service and quality ????. Well done William. Will definitely recommend you for any future repairs or services. Way to go team!

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A Response from: Tyler & Anna Hockman

Thank you so much, Alagha! Happy New Year!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Good people and 5 star service! William a fine man and easily solved the spring problem and at a fair price. Great to find a local company who know what they are doing! Don Emslie

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A Response from: Tyler & Anna Hockman

Thank you so much, Don! We're glad you found us too. :)

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

TERRIBLE! DO NOT USE! Tried to charge me $1000 I got the same thing done for $235 with another vendor. The Degree of attempted deception was astounding!!!

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A Response from: Anna Hockman

Hi Michael, Thank you for taking the time to speak with me on the phone tonight. I would like to apologize for the frustration you have felt, and also the confusion we seem to have had over your quote. We train our technicians to do a thorough and honest safety inspection of every door they encounter. Because yours was significantly older, there were many parts that were in need of repair or replacement. The $700 quote included everything that technically needed done, but we would have been happy to simply repair your springs as the next company did. It is so important to us that our customers are aware of potential issues their door may have in the future so that they know what to expect. I am deeply sorry for the miscommunication, and hope you have a wonderful Christmas.

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

William did a great job showed me different options went about the repairs and installation of new opener could tell he was experienced and new what he was doing cleaned after he was done within the time he said it would take.

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A Response from: Tyler & Anna Hockman

So glad we were able to help, Richard! Call us anytime!

William Fletcher Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: William Fletcher
Review:

Overall it was a great experience. Easy to schedule over the weekend and William really went above and beyond to answer all my questions and make the best recommendations. Will be going with Precision from now on!

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William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Excellent service by William. Prompt, provided clear information on service and pricing.

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A Response from: Tyler & Anna Hockman

Thank you, David!

William Fletcher Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: William Fletcher
Review:

Precision was very responsive and efficient. William Fletcher, the technician with whom we worked, was great. He was exactly on time. He reviewed the diagnosis and options very clearly. And he finished the job in about an hour. He was very professional and courteous. I am impressed with both William and Precision, and if ever I need garage door help again, they will get my business. Thank you!

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William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

These guys were awesome to work with. They were prompt, courteous, and very professional. We discovered the broken spring when I was heading out for lunch. William had the door working by the end of the day. William performed an inspection of all the door components and fully informed us of what was critical to fix immediately as well as some maintenance issues that were important. We highly recommend Precision to anyone needing work done on overhead garage doors.

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A Response from: Tyler & Anna Hockman

Springs always seem to break at the worst times! We are so glad you gave us a call on your way to lunch, happy to help anytime. Thank you for the recommendation, Mark & Sandra!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

Technicians were kind, honest, prompt, and professional. Great company.

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A Response from: Tyler & Anna Hockman

Thank you so much, Lorie! Your new door looks gorgeous!

William Fletcher Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: William Fletcher
Review:

A+ service from William. Great company to work with.

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William Fletcher Service Provided:
Garage Door Repair

Product:
Springs

Technician: William Fletcher
Review:

I very much appreciated your phone statement about precautions you take concerning the virus. Also appreciated was your coming the same day, very punctually, and getting the door functioning while I plan the next move.

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A Response from: Tyler & Anna Hockman

We are so glad we were able to help, Mara! It is so important to keep both yourself, and our technicians safe on the job. We so appreciate your trusting us with that responsibility.

William Fletcher Service Provided:
Garage Door Repair

Product:
Rollers

Technician: William Fletcher
Review:

I would highly recommend Precision Door. They were able to come to my home the next day and repair my garage door. Mr. Fletcher was knowledgeable and let me know the price before the repair. My garage door now works better than it ever has.

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A Response from: Tyler & Anna Hockman

So glad we were able to help, Tammie!

William Fletcher Service Provided:
Garage Door Repair

Product:
Cables

Technician: William Fletcher
Review:

Great service and work from William! Very happy!

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A Response from: Tyler & Anna Hockman

Thank you Peter! Happy to help!

William Fletcher Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: William Fletcher
Review:

Friendly, professional, same-day/next-day service; came out and did the work on a Saturday.

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A Response from: Tyler & Anna Hockman

Thank you, Eric! Happy to help anytime.

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

The tek was great. The company came right out. Bravo

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A Response from: Tyler & Anna Hockman

Thank you, William! Call us anytime!

William Fletcher Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: William Fletcher
Review:

Fantastic experience! William was the tech and was fast, experienced and very professional.

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A Response from: Tyler & Anna Hockman

Thank you Brian! So happy to hear it

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

William was on time for the appointment. Very personable. He inspected our garage door (all parts) and explained some additional items that needed attention (some needed attention now and others would need attention in the future). He explained everything and the different prices and warranties depending on what we wanted done now. We were very impressed and he finished the job in an hour. We would recommend Precision Garage Door Repair to anyone that needs a job well done!!

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A Response from: Tyler & Anna Hockman

Thank you so much for the kind review! It is so important to us to hire and train honest technicians, who only recommend what is truly needed. Call us anytime!

William Fletcher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: William Fletcher
Review:

William Fletcher was really great. He went above and beyond to assess our broken door and fix it. He gave me honest info on our options for replacing the opener. He was able to fix the chain issue we had and saved us from having to buy a whole new opener. He went the extra mile and sprayed our wheels/bearings to ensure everything was quiet as possible - on both doors. He was very friendly and trustworthy. We will absolutely be using Precision again, and I hope we get William. He is a great asset for the company. Thank you for providing great service and nice people. Highly recommend!

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William Fletcher Service Provided:
Garage Door Repair

Technician: William Fletcher
Review:

I needed the bottom rubber seal replaced and the upper and side weather seal replaced and William Fletcher explained my different options and the pricing so there was no surprise after the job was done. William had done work back in April and I am very confident in the work. William is prompt, professional and thorough with his work. Thank you William.

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William Fletcher Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: William Fletcher
Review:

Your garage tech was very professional, knowledable and personable. We were quite happy with his inspection and recommedation for a new garage door opener and replacement hardward for our newly installed garage door by our HOA contractors. We will highly recommend Precision Garage Door to our friends and neighbor .

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A Response from: Tyler & Anna Hockman

So happy to hear that, Charles! We so appreciate you recommending us to others!

William Fletcher Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: William Fletcher
Review:

Very fast response to my call. William did a “tuneup” on all 3 of my door openers, which are 40+ years old! They all sound so much quieter now. I asked for an estimate on new ones, which he emailed to me. When I decide to replace one or all of them, I shall call this company again. By the way, William was as nice as can be and very knowledgeable.

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A Response from: Tyler & Anna Hockman

We are so glad William was able to get your doors running smoothly! Don't hesitate to call with any questions about your estimate in the future, we are happy to help!

William Fletcher Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: William Fletcher
Review:

William was great. Same day service. Great!

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A Response from: Tyler & Anna Hockman

Thank you Cathy!

William Fletcher Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: William Fletcher
Review:

Had called the morning of seeing one of our torsion springs had broke on our garage door. Was surprised to get an appointment the same day to fix the issue. William Fletcher came out and I'm someone who asks a lot of questions...a lot.... William was very receptive to all the questions and definitely provided me with every answer to my many questions. Don't go shopping for your garage door issues. Call Precision and know you'll be taken care of in all ways. They are now my go to for any issues I have for my garage door problems!

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A Response from: Tyler & Anna Hockman

Sam, Thank you so much for the kind review! We are so glad William was able to answer all your questions, and put you mind at ease. Call us anytime!

William Fletcher Service Provided:
Garage Door Repair

Product:
Springs

Technician: William Fletcher
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Fort Collins Area

(970) 541-2009

(970) 541-2009
Loveland Area

(970) 612-8030

(970) 612-8030
Greeley Area

(970) 230-6872

(970) 230-6872
Berthoud Area

(970) 480-5125

(970) 480-5125
Wellington Area

(970) 682-4116

(970) 682-4116
Precision Garage Door Fort Collins
Office: (970) 541-9995
1418 E Magnolia St
Unit B

Fort Collins, CO 80524
Precision Garage Door of Loveland
Office: (970) 541-2623
2187 E. 11th Street
Loveland, CO 80537